Assistant Property Manager

Seeking a dynamic and detail-oriented Assistant Property Manager to join our vibrant multifamily property management team.

In this role, you will support the overall operations of residential communities, ensuring exceptional resident experiences while maintaining property standards. You will collaborate closely with property managers, leasing agents, maintenance teams, and residents to foster a welcoming and efficient environment. Your proactive approach and strong organizational skills will help drive leasing success, uphold compliance with housing regulations, and contribute to the property's financial performance.

-Deal with apartment turnovers.

-Deal with Move-ins & Move-outs.

-The daily operation of the building

Responsibilities

• Assist in managing day-to-day property operations and resident relations.
• Support lease or rental agreement management, ensuring all documentation complies with legal and company standards.
• Utilize property management tools such as Yardi and OneSite to update records and generate reports.
• Coordinate property maintenance requests and oversee facilities management to ensure timely resolution of issues.
• Maintain accurate data entry, filing, and recordkeeping in accordance with Fair Housing regulations and company policies.
• Communicate effectively with residents via phone, email, or in person to address inquiries, resolve conflicts, and promote customer service excellence.
• Uphold compliance with LIHTC (Low-Income Housing Tax Credit) regulations, Section 8 programs, and landlord-tenant laws.
• Support team management efforts by collaborating with colleagues on daily tasks and fostering a positive work environment.

Requirements

• Proven experience in property management or real estate administrative roles; experience with property management companies is a MUST.
• Strong knowledge of property management tools such as Yardi, OneSite, and CMMS (Computerized Maintenance Management System).
• Familiarity with landlord-tenant law, Fair Housing regulations, LIHTC programs, Section 8 housing policies, and lease management processes.
• Excellent customer service skills combined with professional phone etiquette and conflict management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for data entry, reporting, and correspondence.
• Demonstrated ability to manage multiple priorities efficiently while maintaining attention to detail.
• Ability to work independently as well as part of a team; leadership or team management experience is advantageous.
• Office experience supporting administrative functions such as filing, data entry, contracts review, and client communication.