Location Manager - part time

Soak on the Sound, Port Townsend, WA | Location Manager Position

Job Type: 26-35 hours per week, not to exceed 40 hours, partial hybrid Manager position

Pay: Competitive hourly base rate commensurate with experience tips; additional perks

Vacation: 12 days paid vacation

Education: perfer Bachelor, Equivalent Experience

Details: Partially Flexible Position:

Reports to: Chief Operating Officer

Ideal candidate lives in the vicinity of Port Townsend, exclusive of bridge or Ferry travel.

Location Manager position reports directly to the COO, and will be responsible for: Guest Services and Staff Management. We are looking for a Candidate with the expectation of employment longevity, and are inviting serious inquiries only, please.

Soak on the Sound is a fast-paced, intricately-run business. The Location Manager role carries a high level of responsibility, and we are looking for a candidate who possesses: Professionalism, Leadership, Dedication and Personal Integrity. Our ideal candidate has proven management and additional experience in the following areas: attention to detail and spa presentation, top tier Guest Service Delivery, developed written and communication skills, keen problem solving capabilities, and who enjoys working as part of a close-knit Team..

Skills & Experience

• Minimum of 3 years of managerial, sales and customer service experience is required.

• HR/Staff Management experience

• Exceptional verbal and written communication skills to a variety of audiences

• Ability to professionally respond to guest and employee concerns in a timely manner

• Ability to learn and uphold the operational dynamics of Soak on the Sound

• Ability to run on time; both personally and with Soak responsibilities and timelines

• An eye for proactive problem resolution

• Detailed oriented on all levels of responsibility

• Proven leadership skills when working alongside management teams and guest service staff

• Skilled at fielding guest concerns and comments with calm kindness and discretion when

necessary

Sample Responsibilities & Tasks

Daily Operations

• Oversee Daily Operations of Soak on the Sound

• Guest Experience Quality Assurance

• Manage Guest Relations

• Soak on the Sound harmony and appearance

• Daily Facility Management

• Cleanliness

• Enforce Soak Policies

• Ensure Public Safety

• Respond to Emergent Issues

• Manage Daily E-communications from Guests and Business Requests, with COO support

• Uphold state licensing regulations

• Onsite cash management

• Maximize Occupancy and sales

• Manage Some Accounts Receivable & Payable

• Oversee Guest Service Staff

• Monthly Schedule Creation and Management

• Field call-outs, vacation requests, shift trades, maintain adequate staffing

• Employee performance reviews

• Hiring / terminating with COO support

• Initiates Interview and Hiring Process of Guest Service Staff

• Various Human Resource responsibilities

• Participates in a weekly meeting with COO, either via zoom or in person

• Responsible to perform 2ish Guest Service Staff shifts weekly

How to Apply:

Reply to job posting by emailing soakoperations@gmail.com with resume and introduction note. Please write: "Soak Manager!" in the email subject line. In your introduction note, please tell us how working at Soak on the Sound fits in with your life's path/purpose right now.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person