What are the responsibilities and job description for the Sales Associate position at So Hospitality Group?
Company Description So Hospitality Group is dedicated to extraordinary cuisine and genuine, warm hospitality across its restaurant concepts and private event spaces. The flagship concept, Drunken Fish Sushi Restaurant & Lounge, offers guests a memorable experience with delicious food, exceptional service, and a trendy, sophisticated atmosphere featuring top local DJs and musicians. Guests enjoy an extensive menu of over 250 items, including sushi, sashimi, appetizers, entrées, and desserts, along with a broad selection of signature cocktails, wine, and one of the largest sake lists in the nation. The group also provides private event spaces in prime locations across St. Louis and Kansas City, hosting corporate events, celebrations, and cocktail dinners with a focus on exceptional cuisine, impeccable service, and an alluring ambiance. Team members join a culture that values sincere service, sustainability, and creating experiences guests talk about long after their visit.
Role Description The Sales Associate is a full-time, hybrid role based in St. Louis, MO, with some flexibility for work from home. In this role, the Sales Associate supports the growth of So Hospitality Group’s private events and group reservations by responding to inquiries, conducting outreach to prospective clients, and maintaining strong relationships with existing partners. Day-to-day tasks include preparing proposals, managing booking details, coordinating event requirements with operations and culinary teams, and ensuring accurate documentation in sales systems. The Sales Associate will provide timely, professional communication to guests and corporate clients, conduct follow-up to secure repeat business, and assist with on-site event support when needed. This role also contributes to sales reporting, market research, and collaboration with marketing to promote event offerings and special packages.
Qualifications
- Customer service and hospitality skills, including the ability to provide sincere, guest-focused support and handle inquiries professionally.
- Sales, negotiation, and relationship-building skills to convert leads, maintain client accounts, and support revenue growth for events and group bookings.
- Communication and interpersonal skills for clear written and verbal interaction with guests, vendors, and internal teams.
- Organizational and time-management skills to handle multiple inquiries, proposals, and event timelines with attention to detail.
- Comfort with basic technology and office software (e.g., email, calendars, spreadsheets, CRM or booking systems); willingness to learn new tools.
- Ability to work both independently and collaboratively in a hybrid environment, balancing on-site responsibilities with remote tasks.
- Prior experience in hospitality, events, or restaurant sales is beneficial; knowledge of the St. Louis market is a plus.
- High school diploma or equivalent required; additional education in hospitality, business, or a related field is an advantage.