Evening Dining Services Supervisor

Job Summary:

The Evening Dining Director will work closely with the Dining Director to oversee all aspects of dining services operations within our community. This role requires a strong leader with a passion for hospitality, culinary excellence, and customer service. The Assistant Dining Director will assist in managing staff, planning menus, maintaining quality standards, and ensuring a positive dining experience for residents and guests.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Duties/ Responsibilities:

• Support the Dining Director in overseeing all aspects of dining services, including meal preparation, service, cleanliness, and staff supervision.
• Assist in the development and implementation of menus that meet the nutritional needs and preferences of residents while ensuring variety, quality, and presentation.
• Collaborate with the culinary team to maintain inventory levels, order supplies, and manage food costs effectively.
• Provide leadership and guidance to dining staff, including training, scheduling, and performance management to ensure exceptional service delivery.
• Maintain compliance with health and safety regulations, sanitation standards, and dietary requirements.
• Foster a positive dining environment by engaging with residents, addressing their concerns, and soliciting feedback to continually improve services.
• Contribute to the planning and execution of special events, theme nights, and culinary promotions to enhance resident experience and community engagement.
• Assist in budget planning and cost control measures to achieve financial goals while delivering exceptional dining experiences.
• Stay updated on industry trends, best practices, and innovations in senior living dining services to enhance program offerings and resident satisfaction.
• Perform other duties as assigned by the Dining Director or community leadership to support the overall success of the dining department.
• Must subscribe to and uphold Snyder Village's Mission and Values.
• Performs other duties as assigned.

Required skills/Abilities:

• Must be able to read, write, and follow oral and written directions.
• Excellent communication skills, both verbal and written
• Ability to be flexible.
• Ability to identify residents’ activity interest.
• Excellent customer service and people skills, demonstrate compassion, patience and understanding with a willingness to do whatever it takes to provide the highest level of service.
• Ability to change program or response to resident as indicated.
• Ability to work independently.
• Ability to deal with interruptions, distractions, and outbursts appropriately.
• Willingness to acquire knowledge about Alzheimer’s and other areas of elder care.
• Maintain confidentiality of information and conversations
• Ability to perform all physical aspects of the job.
• Able to maintain good working relationships with other personnel.
• Must enjoy working with people especially older adults.
• Must have patience and a good work ethic.
• Must comply with the Dress Code standard.
• Maintains confidentiality of all resident information.
• Must observe resident’s rights.

Education and Experience:

• Required cook experience.
• High School Diploma or equivalent work experience

Physical Requirements:

• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with personnel, residents, families, and other visitors under all conditions and circumstances.
• Is subject to anxious and emotionally upset residents and families.
• May work beyond normal working hours, on weekends, temporarily in staff emergencies, and to ensure proper care for all residents.
• Ability to lift to 50 lbs.

Benefits:

It is Snyder Village's policy to provide its staff members with additional benefits. These benefits include paid time off, and affordable insurance, as well as many others.

Insurance Programs:

Health, dental, vision, short-term disability, and life insurance are available to all full-time employees. Insurances will begin on the 1^st of the month following 30 days of employment.

Health:

There are 2 options for medical insurance, a PPO, and a High Deductible Health Plan (HDHP). The PPO offers a $1500 deductible with a max out-of-pocket of $4500. All preventative care services are covered at 100% by insurance. All generic prescriptions are a $10 copay. Most Carle providers would be in-network.

The HDHP plan offers $3,800 deductible with a max out-of-pocket of $6,100. All preventative care services are covered at 100% by insurance. Most Carle providers would be in-network. This plan also works with our Health Savings account.

Health Savings Account:

Snyder Village offers a health savings account through EPIC! If a staff member is contributing to the H.S.A. Snyder Village (SV) will also contribute to their balance. SV offers $0.50 for every $1 a staff member contributes up to $1300 per year.

Dental:

Dental coverage is through the Guardian network. Offering a deductible of $50 for in-network services and 100% covered preventative care services.

Vision:

VSP coverage is through Guardian but with the VSP network. Exams are a $10 copay with any in-network provider. Exams are covered once every 12 months, lenses once every 12 months, and frames are covered once every 24 months.

Basic Life and AD&D:

Any staff member who enrolls in medical coverage will receive $10000 in company-paid life insurance and AD&D through Guardian.

Voluntary Life Insurance:

Through Guardian staff members may select additional life insurance for themselves, their spouse, or their children. A staff member can select a policy for themselves in $25000, $50000, $75000, or $100000. Spousal coverage can be selected for up to 50% of employee coverage. Coverage for children can be selected for each child up to $10000.

Short-Term Disability:

Short Term Disability insurance is provided through AFLAC. The plan is designed to replace part of a staff members’ paycheck in the case of an illness, injury or surgery that prevents you from working according to the doctor’s orders. Staff members receive approximately 60% of their gross pay.

401k:

All staff members are automatically enrolled to the 401k retirement program through Empower on their 91^st day of employment at 3% of their salary. However, Snyder Village will contribute and match an employee’s contribution by up to 5% on their salary. An employee is considered fully vested after 3 years of employment.

Paid holidays

Snyder Village recognizes seven holidays as listed below:

• New Year’s Day
• Easter Sunday
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving
• Christmas Day

Any non-exempt staff member working on the holiday will receive time and one-half of their hourly straight pay.

Paid Time Off

Paid Time Off (PTO) is offered to full-time and part-time workers who work more than 20 hours per week. All newly hired staff members accrue up to 2 weeks or 80 hours of PTO.

Paid Personal Days

All staff members regardless of classification accrue paid personal days (PPD). Each staff member accrues up to 40 hours of PPD.

Sick Pay

Once a full-time staff member has completed 1 year of employment, they are given 80 hours of sick time to use for a serious illness requiring more than 5 days off from work.

Tuition Reimbursement

Snyder Village values the professional and personal development of our staff members. Tuition reimbursement is available for education expenses such as course fees, technical training, certification programs, or other needed resources. Reimbursement will also be provided for successful certificate completion, up to six-course hours per semester.

Scholarship

Snyder Village provides up to 2 nursing scholarships per year to staff members pursuing an RN or LPN degree. Snyder Village also provides up to 4 C.N.A. scholarships per year to staff members who are pursuing a certified nursing assistant degree.

Salary : $22 - $26