What are the responsibilities and job description for the Technical Support Technician position at SNVA Ventures?
Essential Job Functions:
- Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
- Assist with infrastructure projects and assignments.
- Participate in basic monitoring and routine troubleshooting of infrastructure systems.
- Collaborate with team members to address infrastructure challenges and daily operational tasks.
- Support the creation and maintenance of infrastructure documentation.
- Develop and improve technical skills through on-the-job experience.
- Show eagerness to learn and gain expertise in infrastructure services.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2 years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and technical knowledge
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA A , Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus
Pay: $ $21.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Salary : $21