HVAC Service Technician - Residential

M&S Air Conditioning and Plumbing – Join the M&S Team!

Location: Leesburg/FL and Surrounding Areas

M&S Air Conditioning and Plumbing

Join the trusted team at M&S, a leading provider of exceptional residential services in the Leesburg area. We are committed to quality installations, customer satisfaction, and providing a supportive, professional environment for our technicians. If you are a skilled, detail-oriented HVAC professional specializing in system diagnosis and repair, and are looking for a long-term career with excellent benefits, we want to hear from you.

Job Description

We are seeking a skilled and experienced Residential HVAC Service Technician to manage the installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems in residential properties. This role requires technical expertise, strong diagnostic skills, and a commitment to providing outstanding service to our homeowners.

Key Responsibilities and Duties

• Service & Repair: Promptly and professionally diagnose, troubleshoot, repair, and service a wide range of residential HVAC systems, including gas furnaces, heat pumps, central air conditioners, mini-splits, and standard refrigeration units.
• Preventative Maintenance: Perform comprehensive preventative maintenance and safety checks to ensure system efficiency and longevity.
• Installation Support: Assist with the installation of new HVAC systems and components as needed, ensuring all work is completed according to design specifications and local codes.
• Electrical & Mechanical Work: Interpret complex wiring diagrams, safely install and connect electrical components, and test circuits for compatibility and safety using multi-meters and specialized diagnostic equipment.
• Compliance: Strictly adhere to all relevant local, state, and national building codes, regulations, and safety standards (OSHA, EPA).
• Customer Experience: Clearly communicate diagnosis, repair options, and maintenance tips to homeowners in a professional and educational manner. Address customer concerns effectively and maintain a high level of customer satisfaction.
• Documentation: Accurately complete service tickets, invoices, time logs, and inventory tracking for all parts used and work performed using company-provided technology (e.g., tablet/app).
• Emergency Response: Participate in the on-call rotation to provide timely, after-hours emergency service to clients.
• Collaboration: Work effectively with team members, apprentices, and other trades (electricians, plumbers) to ensure project timelines are met.

Required Qualifications

• Experience: Minimum of 1 year of verifiable experience in residential HVAC service and repair preferred. We encourage highly motivated graduates of accredited HVAC programs to apply.
• Technical Knowledge: Strong, comprehensive working knowledge of residential HVAC system operation, airflow, refrigerants, and components.
• Tools & Equipment: Proficiency in using standard industry diagnostic tools (e.g., vacuum pump, manifold gauges, recovery machine, amp meter, pressure testers).
• Communication: Excellent verbal communication and interpersonal skills.
• Mobility: Valid state-issued Driver's License and a clean driving record.
• Physical Stamina: Ability to safely lift up to 50 lbs, climb ladders, work at heights, and maneuver in tight/confined spaces (attics, crawlspaces) and in various weather conditions.

Preferred Qualifications

• Current EPA Section 608 Universal Certification is strongly preferred.
• NATE Certification (Service or Installation specialty).
• Completion of an accredited HVAC technical school program or a formal apprenticeship.
• Experience with smart home technologies and communicating thermostats.

Benefits & Compensation

M&S Air Conditioning & Plumbing offers a highly competitive total compensation package, acknowledging the critical role our technicians play:

• Competitive Pay: Performance-based compensation with commission opportunities tied to experience, production, and proficiency.
• Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.
• Retirement: 401(k) plan with a generous company match.
• Work-Life Balance: Paid Time Off (PTO) and paid company holidays.
• Professional Growth: Opportunities for advanced equipment training and certification support.
• Support & Resources: * Late-model, well-maintained machinery and service trucks.
• All necessary safety gear (PPE) provided.
• Company-provided uniform and laundry service.

Fountain Comfort Group and its group of companies are proud to be Equal Opportunity, Affirmative Action, Veteran-friendly employers.

Fountain Comfort Group is committed to providing a safe and secure environment for our team and our customers. Please note that all offers of employment are contingent upon the successful completion of a comprehensive background check and an acceptable Motor Vehicle Record (MVR) review.