Lift Operations Winter Zone Supervisor - Winter 26/27

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):

•  Carries out supervisory responsibilities in accordance with Snowbasin’s policies and applicable laws.
•  Supervise and guide lead operators and lift operators with their daily duties.
•  Continuously set a high standard of work ethic
•  Verify and inspect daily procedural standards
•  Train and orient lead operators and lift operators to their positions and department.
•  Appraise and discipline lift operators on performance.
•  Assist in building daily schedule.
•  Assist in checking employees in during morning meeting and check out at end of day
•  Provide employees with regular performance feedback and assist with mid-season reviews.
•  Prepare lifts, mazes and corrals for the opening and closing each day
•  Responsible for proper investigation and handling of lift-related skier accidents.
•  Addressing guest complaints and resolving problems
•  Actively promotes and keeps safety a priority
•  Provide excellent guest service.
• Must be available full time and able to work weekends and holidays
  
  

QUALIFICATIONS: 

• Must have at least a high school diploma or a General Education Certificate (GED).
• Must be able to read, write and speak English.
• Must have 1 plus year of supervisory experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
• Must have advanced ski/snowboard skills.
• Must be available to work weekends, holidays, and nights when needed.
• While performing the duties of this job, the employee is regularly required to stand for long periods of time.
• The employee must frequently climb, balance, stoop, kneel, crouch, crawl, shovel, rake, or ice chip.
• The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold. The noise level in the work environment is usually loud
• Ability to fill any operational role in lift operations or pass checking.
• Must have the ability to pay attention to detail