What are the responsibilities and job description for the Veterinary Receptionist position at Snippet Low-Cost Veterinary Clinic?
Job Title: Veterinary Receptionist (High-Volume Clinic)
Job Type: Full-time
Pay: $1360 bi-weekly, salary. This is negotiable based on experience and to find the right fit with our team.
Location: Inverness, Florida
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- Before You Apply
We run a fast-paced, high-volume, spay/neuter/basic wellness clinic with a small, tight-knit team. We are structured, efficient, and hold high standards—but we also support each other, keep a sense of humor, and take pride in the work we do.
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⭐ Ideal Candidate
- Thrives in a fast-paced, high-volume environment
- Naturally organized, efficient, and detail-oriented
- Confident communicator who can be both friendly and direct
- Team-focused—willing to jump in wherever needed
- Takes accountability seriously and shows up ready to work
- Able to stay calm, professional, and solution-focused under pressure
- Willing to be open minded and learn our protocols
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This Is NOT the Job for You If:
- You prefer a slow-paced or low-volume environment
- You struggle with multitasking or time pressure
- You dislike repetitive, structured workflows
- You are not comfortable with direct communication or accountability
- You have unreliable attendance or prefer a flexible/loose schedule
- You are uncomfortable with emotional or frustrated clients
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Job Summary
Snippet is hiring a Veterinary Receptionist to support front desk operations in a high-volume setting. This role requires strong customer service, attention to detail, and the ability to multitask efficiently.
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Realistic Job Preview
- High-volume surgery intake/discharge
- High-volume wellness appointment check in/check out
- Managing phones while assisting in-person clients
- Busy lobby with occasional wait times
- Repetitive, detail-driven workflow
- Fast pace requiring both speed and accuracy
Why people stay:
- Small, supportive team environment
- Organized and efficient clinic structure
- Meaningful work impacting the community daily
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Key Responsibilities
- Client check-in/check-out and front desk management
- Multi-line phone communication, monitoring emails, and scheduling
- Clear explanation of pre-op and post-op instructions
- Accurate data entry and record keeping
- Obtaining patient records from outside clinics
- Understanding vaccination protocols
- Payment processing and invoice management
- Coordination with veterinary team to maintain workflow
- Ability to confidently educate clients on our standard of practice
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Required Qualifications
- Minimum 1 year of customer service or receptionist experience
- Strong multitasking and organizational skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
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Preferred Qualifications
- Veterinary clinic or animal care experience
- High-volume or medical front desk experience
- Knowledge of veterinary terminology
- Experience with veterinary software
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Schedule
- Full-time, salary (80 hours bi-weekly)
- Tuesday-Friday 7:00 AM-5:00 PM, and the first and third Saturday's of the month 7:00 AM-1:00 PM
- Daily lunch period 1:00PM-2:00PM
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Benefits
- Employee discounts
- Paid time off (5 days per year after 3 month probationary period)
- Growth opportunities
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Job Type: Full-time
Pay: From $35,360.00 per year
Application Question(s):
- 1. How many years of customer service or receptionist experience do you have?
- 2. Do you have veterinary or animal care experience? (Yes/No) If yes, please describe your type and length of experience.
- 3. Are you comfortable working in a fast-paced, high-volume environment? (Yes/No)
- 4.) Briefly describe your experience multitasking under pressure.
Work Location: In person
Salary : $35,360