Director Of Operations

We are seeking an experienced and detail-oriented Director of Operations to provide comprehensive administrative leadership and organizational oversight across all departments. This role is responsible for ensuring efficient internal processes, financial and human resource administrative oversight, and effective coordination of daily business functions.

As a member of senior leadership, the Director of Operations will oversee administrative systems, human resources functions, accounting processes, procurement activities, and organizational performance reporting. The ideal candidate will bring strong organizational management skills, experience supervising administrative and financial operations, and a commitment to process integrity and operational accountability.

Primary responsibilities of the Director of Operations include:

• Develop, implement, and maintain operational policies, procedures, and internal controls to ensure consistency, compliance, and efficiency.
• Oversee daily administrative functions across departments to ensure smooth workflow and adherence to organizational standards.
• Provide direct oversight of Human Resources functions, including policy administration, employee relations coordination, benefits administration, performance management processes, and compliance with employment regulations.
• Supervise general accounting processes, including accounts payable/receivable oversight, financial reporting coordination, budget monitoring, internal controls, and collaboration with finance personnel or external accountants.
• Oversee purchasing and procurement functions, including vendor management, contract administration, purchasing approvals, cost control measures, and adherence to procurement policies.
• Establish and monitor reporting systems to track key performance indicators (KPIs), financial metrics, workforce data, and operational benchmarks.
• Manage internal documentation systems, records retention processes, and regulatory compliance requirements.
• Coordinate cross-departmental initiatives to ensure alignment with organizational priorities and timely completion of deliverables.
• Supervise project timelines, workflow tracking, and administrative support functions to ensure deadlines and quality standards are met.
• Identify opportunities to streamline administrative, HR, accounting, and procurement processes and implement system improvements.
• Provide leadership, guidance, and performance oversight to department managers and administrative staff.
• Prepare operational and financial summaries to support executive decision-making and long-term planning.

Experience required of the Director of Operations:

• Proven experience in operations administration, organizational management, or senior-level administrative leadership.
• Demonstrated oversight of Human Resources, accounting processes, and purchasing/procurement functions.
• Strong background in policy development, compliance oversight, financial controls, and process standardization.
• Experience managing budgets, monitoring financial performance, and ensuring adherence to internal controls.
• Working knowledge of employment regulations, payroll processes, and HR compliance requirements.
• Exceptional organizational, communication, and documentation skills.
• Familiarity with financial management systems, HRIS platforms, and procurement best practices preferred.