What are the responsibilities and job description for the Contact Representative position at Snappyhires?
Job Summary
The Call Center Representative will be responsible for handling outbound calls to clients, providing exceptional customer service, and supporting various office functions.
Job Description:
- Call center/high call volume experience
- Ability to manage 30-40 calls per day
- Inbound and outbound calling experience in a high paced environment.
- Excellent communication skills, both written and verbal
- Excellent customer service skills Detail-oriented
- Ability to work and multi-task in a fast-paced environment Ability to use general office equipment
- Ability to use a personal computer and job-related software MS Word (intermediate level a plus)
- MS Excel (intermediate level a plus)
- MS Outlook (experience a plus)
Job Types: Full-time, Contract
Pay: $18.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Rotating shift
Experience:
- Call center: 2 years (Preferred)
Ability to Commute:
- Pittsburgh, PA 15212 (Required)
Work Location: In person
Salary : $18 - $26
