FL-DOH-Patient Care Programs-Help Desk Specialist

Short Description

FL-DOH-Patient Care Programs-Help Desk Specialist - Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs

Complete Description

FL-DOH-Communicable Diseases-Patient Care Programs-Help Desk Specialist

Pay Rate *** Vendor Rate ***

Job Description

• Provide technical assistance and customer service for the Florida Department of Health Bureau of Communicable Diseases Patient Care Programs
  
  

Skills Needed

• Three years of customer service experience.
• Two years of clerical duties in data entry and troubleshooting.
• Three years of Microsoft Office proficiency.
• Professional office experience
  
  

Skills

SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveAbility to speak and understand EnglishRequiredHigh School Diploma or EquivalentRequired3 yrs customer service experience in a professional environmentRequired3Years2 yrs of clerical duties in data entry and troubleshootingRequired2YearsProficient in Microsoft Office SuiteRequired3YearsHelp desk experienceHighly desired

Questions

Question 1

Your candidate's Pay Rate for this requisition must be *** Vendor rate *** Do you accept this requirement?

Question 2

Please list your candidate's email address.

Question 3

Please list the city and state where your candidate currently resides.

Question 4

How soon can your candidate start if selected for this opportunity?

Question 5

Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?

Question 6

If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?

Question 7

If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your companys/candidates expense?

Question 8

This is a temporary/contract opportunity. As the supplier/employer, you are the party providing any benefits, including PTO or paid holidays. Please confirm you have counseled the candidate to make them aware of the work arrangements and compensation.

Question 9

Does you candidate have any pre-planned time off, including doctor appointments within the 1st 90 days?

Question 10

Does your candidate have experience providing technical assistance in a help desk environment?

Agency Interview Type

In Person Only

Work Arrangement

Onsite