Junior Sales Specialist

Snake River Pool & Spa is one of Idaho’s leading pool and spa companies, proudly serving Southern Idaho since 1978. Known for exceptional service, strong customer relationships, and long-term team members, we are committed to developing talent from within and creating growth opportunities across our organization.

Position Overview

The Junior Sales Specialist plays a critical role in both customer experience and revenue generation. This position is responsible for delivering an exceptional in-store experience, driving aftermarket sales, and supporting the sales team through product education, promotions, and floor coverage.

This is a development-focused role designed to train and prepare team members for advancement into a full Sales Representative position. High performers in this role will be first in line for open sales opportunities within the company.

Key Responsibilities

Customer Experience

• Greet every customer promptly and professionally
• Provide a high level of service from entry to exit
• Maintain showroom cleanliness and presentation standards
• Build trust and long-term customer relationships

Aftermarket Sales & Product Recommendations

• Test pool and spa water and recommend complete treatment solutions
• Drive sales of chemicals, accessories, and maintenance products
• Promote bundled solutions rather than single-item purchases
• Educate customers on product benefits and proper usage

Upselling & Promotions

• Consistently recommend upgrades and add-on products
• Execute current promotions and in-store campaigns
• Promote key focus items such as Smartop covers, water care systems, and wellness products

Sales Floor Support

• Assist with greeting and engaging spa customers
• Support Sales Representatives during busy periods
• Learn and assist with basic product demonstrations and walkthroughs

Sales Training & Development

• Participate in weekly sales training and roleplay sessions
• Develop product knowledge across hot tubs, swim spas, saunas, and accessories
• Learn basic sales process, financing options, and customer qualification
• Shadow experienced Sales Representatives to build confidence and skill

Lead Support & Systems

• Capture and communicate potential sales opportunities
• Enter customer notes and basic information into CRM systems when applicable
• Support follow-up efforts as directed

Performance Expectations

• Deliver consistent, high-quality customer interactions
• Actively recommend and sell products during every customer interaction
• Contribute to increasing average transaction value
• Support store sales goals and promotional execution
• Demonstrate growth in sales knowledge and confidence over time

Career Path Opportunity

This role is designed as a direct pathway into a Sales Representative position.

Progression may include:

• Junior Sales Specialist (Entry)
• Assisted Selling / Hybrid Role
• Full Sales Representative

Employees who demonstrate strong sales ability, product knowledge, and leadership will be prioritized when sales positions become available.

Qualifications

• Strong communication and customer service skills
• Interest in sales and professional growth
• Ability to learn technical product knowledge
• Positive attitude and team-oriented mindset
• Basic computer and point-of-sale system skills
• Ability to lift and move products safely
• Valid driver’s license and reliable transportation

Compensation & Benefits

• Starting Pay: $17/hour commissions upon completion of Bioguard training module commission opportunities
• Performance-based incentives and sales spiffs
• Employer-provided health insurance for employees, covering medical, dental, vision and disability insurance
• Employee assistance program
• Paid time off
• Simple IRA with up to 3% company match
• Ongoing training and development
• Advancement opportunities within the company

Schedule & Work Environment

• Full-time position
• 8-hour shifts, including weekends including Sunday
• Work across multiple Treasure Valley locations as needed
• In-person role

Additional Information

This job description is not intended to be all-inclusive. Team members may perform other related duties as assigned to support business needs.

All offers of employment are contingent upon successful completion of a pre-employment drug screen.

Become part of a team that invests in your growth and provides a clear path to a career in sales.