What are the responsibilities and job description for the Quality Assurance Manager position at Snackwerks?
Company Description SnackWerks is a growth-focused contract manufacturer specializing in baked snacks, granola, and cluster-based products for established and scaling brands. The company emphasizes flexible, efficient production capabilities, including rotary molding, extrusion, and cluster forming, to support a wide range of formats while maintaining strong control over quality, yield, and cost. SnackWerks operates with a continuous improvement mindset, using data and disciplined processes to deliver reliable results at scale. Food safety and product quality are core priorities, supported by an experienced, hands-on team committed to high performance across every run and shift. As a dependable manufacturing partner, SnackWerks provides the operational backbone that helps brands scale proven products into their next phase of growth.
Role Description The Quality Assurance Manager is a full-time, on-site role based in Albion, MI, responsible for overseeing all aspects of food safety and quality systems within the facility. This role includes managing QA programs, policies, and procedures to ensure compliance with regulatory requirements, customer specifications, and industry standards. The Quality Assurance Manager will lead and mentor QA staff, coordinate testing and inspection activities, oversee documentation and record-keeping, and drive corrective and preventative actions. Daily responsibilities include collaborating with production, maintenance, and R&D teams to resolve quality issues, conducting internal audits, monitoring key performance indicators, and supporting continuous improvement initiatives. The individual in this role will also interface with customers and third-party auditors, prepare reports, and help maintain certifications and quality-related approvals.
Qualifications
Role Description The Quality Assurance Manager is a full-time, on-site role based in Albion, MI, responsible for overseeing all aspects of food safety and quality systems within the facility. This role includes managing QA programs, policies, and procedures to ensure compliance with regulatory requirements, customer specifications, and industry standards. The Quality Assurance Manager will lead and mentor QA staff, coordinate testing and inspection activities, oversee documentation and record-keeping, and drive corrective and preventative actions. Daily responsibilities include collaborating with production, maintenance, and R&D teams to resolve quality issues, conducting internal audits, monitoring key performance indicators, and supporting continuous improvement initiatives. The individual in this role will also interface with customers and third-party auditors, prepare reports, and help maintain certifications and quality-related approvals.
Qualifications
- Demonstrated expertise in food safety and quality management systems (e.g., HACCP, GMPs, SQF/BRC or similar), with the ability to design, implement, and maintain compliant programs.
- Experience with QA processes in food manufacturing, including product testing, sensory evaluation, root cause analysis, and implementation of corrective and preventative actions.
- Strong analytical and data-driven skills, including the ability to interpret quality metrics, trend data, and use findings to support continuous improvement and operational discipline.
- Proficiency in documentation and regulatory compliance, including audit preparation, record management, and responding to customer and third-party requirements.
- Effective leadership and people management abilities, with experience training, coaching, and developing QA or operations team members.
- Clear written and verbal communication skills, with the capability to collaborate cross-functionally with production, maintenance, R&D, and external partners.
- Bachelor’s degree in Food Science, Quality Management, Engineering, or a related field, or equivalent relevant experience in food manufacturing.
- Prior experience in baked snacks, granola, or similar CPG food production environments is highly beneficial.
- Comfort working in a fast-paced, growth