Snack Shop Manager/Supervisor

About Us: Snack Spot is a business dreamed up by the team at Gelato Boy. We set about trying to fill a niche that downtown Boulder was missing (Snacks!) and provide the people of Colorado with high quality and tasty products to get them between meals while they spend their time exploring Boulder, at the fountains with their families or in between shopping trips. Snack Spot is seeking a Shop Supervisor to be responsible for all day to day operations of the shop.

Please note the following: This is a full time position and an open schedule is needed. Please have recent supervising experience and a positive attitude.The Snack Spot Shop Supervisor is someone who thrives on challenges and continually looks for opportunities to learn from, teach, and inspire others around them. A Shop Supervisor is responsible for day to day operations in the shop including but are not limited to: scheduling, staffing, product ordering, product quality, employee development, customer engagement, health code standards and much more. A Shop Supervisor should be comfortable taking responsibility and delegating it. Customer satisfaction always takes priority but efficient restaurant operations make it possible. They are friendly, positive, enthusiastic and ambassadors for the business.

Responsibilities

• Effectively lead the shop while present and away
• Maintain a strong team who focuses on hospitality
• Responsible for monitoring training and development of new employees
• Lead each shift by delegating duties, assigning tasks, directing staff in regards to customer service, and following up with all team members
• Must be proficient in each area of Snack Spot to assist when necessary
• Acts with integrity and honesty while promoting the Snack Spot culture
• Follow inventory control procedures to reduce product loss
• Maintain cleanliness and organization throughout Snack Spot including the shop, BOH, storage and all other areas we operate
• Manage time effectively and meet all job responsibilities
• Maintain a positive work environment for employees and customers
• Ensure all popcorn, pretzels, cookies, drinks, etc. are prepared according to Snack Spot’s standards of quality
• Check food quality and temperatures throughout the day to maintain Health and Safety regulations
• Follow proper sanitation and safety procedures
• Maintains regular and consistent attendance and punctuality
• Lead by example: show other employees how they should talk to customers, be proactive and optimize down time, treat other employees, vendors, and anyone else you cross paths with while representing Snack spot professionally and with respect.
• Communicate consistently with upper management to keep everyone in the loop on the status of employee performance, the shop, and other necessary areas for smooth operations

Shift Expectations

• This is a full time position
• The role is about 80% working and running shifts (where you are eligible for tips) with about 20% of the time being administrative work.
• Most shifts are in the evening, at night, and on the weekend. Availability at these times is required.
• Must be able to be on your feet for 8 /hrs a day
• Should be able to lift at least 25 lbs
• Must have strong communication skills
• Should enjoy working in customer service

Benefits

• Hospitality Training
• Lots of free snacks!
• Paid Time Off
• Sick Leave
• Competitive Wages and Opportunity for Growth
• Great Tips! (tips available when working FOH shifts)

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Application Question(s):

• What is your availability? Please be specific.
• How does your management experience make you a good fit for this position?
• What makes you want to work at Snack Spot? How does your management experience make you a good fit for this position?

Work Location: In person

Salary : $20 - $21