Maintenance Coordinator

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Job Description: Reliability Coordinator

Company: Smurfit Westrock

Location: Sioux City, IA

Reports To: Reliability Manager

Shift: 1st Shift / M-F / 6a-3pm

Position Summary

The Maintenance Coordinator at Smurfit Westrock manages the efficient and effective use of internal technical personnel, 3rd party vendors, and machine downtime to maximize production equipment availability. Operating out of our Sioux City facility, this role serves as the vital link between manufacturing operations and the maintenance department. You will be responsible for the execution, planning, scheduling, and reporting of preventative maintenance (PM) and repair work orders using JDE (JD Edwards) system. A primary focus is ensuring the facility operates safely, reliably, and within budget parameters.

Core Responsibilities

CMMS Data & Work Order Management (JD Edwards)

• Originate, track, and manage all preventative maintenance tasks, predictive maintenance strategies, Precision maintenance strategies, and corrective repairs within the JDE platform.
• Screen and approve incoming work orders from the operating departments to verify coding/informational accuracy and ensure machinery symptoms are thoroughly described.
• Maintain the planned Work Order backlog according to corporate and facility guidelines, ensuring all repair work orders are assigned to one (1) resource and systematically moving orders to the "ready-to-schedule" phase.
• PR/PO issuing for all non-inventoried parts, all site issued projects, all 3rd party vendor services, all OEM services.
  
  

Planning & Production Scheduling

• Act as the primary liaison between maintenance technicians and production teams to negotiate and integrate repair windows with minimal disruption to manufacturing targets, ensuring Production Planning is kept apprised of all scheduled down time.
• Build daily and weekly work lists utilizing the JDE backlog to keep technicians efficiently deployed.
• Plan and schedule OEM/Vendor Projects/PMs to mitigate operational down periods.
• Coordinate scheduled plant downtime events, organizing both internal teams and third-party vendors for Projects, Rebuilds, Improvements, Preventative Maintenance.
  
  

Budgeting

• Manage and track the monthly maintenance budget, actively identifying, explaining, and justifying any cost deviations.
• Identify parts required for upcoming maintenance efforts and budget proactively for the acquisition of these components.
  
  

Safety, Compliance & Culture

• Model and promote a safe work environment by actively participating in OSHA-aligned safety reviews, training, and audits under plant management guidance.
• Partner with Maintenance Technicians to review work requests, ensuring appropriate safety controls, lock-out/tag-out (LOTO) protocols, and PPE are established before work begins.
• Spend collaborative time on the production floor to build hands-on knowledge of packaging machinery, equipment functions, and process limitations.
  
  

Key Competencies

• Systems Fluency: Mastery of JD Edwards (JDE) EnterpriseOne software
• Technical Understanding: Familiarity with corrugated production lines, pneumatic systems, electrical components, hydraulics, and automated plant equipment.
• Core Competencies: Exceptional written and verbal communication skills; proven ability to remain composed and prioritize effectively in high-pressure, fast-paced production environments.
• Communication: Ability to collaborate effectively with Maintenance Technicians, Storeroom Coordinator, Maintenance Coordinator, Facility/Department Leadership, and Outside Vendors.
  
  

WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. Every day, our 50,000 team members combine practical innovations and rigorous execution in about 300 operating and business facilities across North America, South America, Europe and Asia to deliver products and services that answer unique local needs. We expect to win as a company and lead the industry by achieving success together with our customers, employees and investors.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.