What are the responsibilities and job description for the Retail Technician Supervisor - The Stache position at Smugglers' Notch Resort?
As a Ski & Snowboard Shop Supervisor, you’ll help lead a team while ensuring guests receive friendly, knowledgeable service and properly maintained equipment. You’ll oversee daily shop operations, support staff, manage retail transactions and inventory, and work hands-on with skis, snowboards, boots, and bindings.
Key Responsibilities:
- Supervise daily Ski & Snowboard Shop operations and staff.
- Assist with hiring, scheduling, training, evaluating, and disciplining employees.
- Provide exceptional guest service and respond positively to questions and comments.
- Maintain and service ski and snowboard equipment, including tuning, mounting, and binding adjustments.
- Test skis, snowboards, and bindings to ensure equipment is properly functioning and safe.
- Assist guests with checking in and out rental equipment and ensure proper fit of skis, snowboards, boots, and poles.
- Operate cash registers and credit card machines, process payments, and provide accurate change.
- Maintain accurate sales, pricing, inventory, and operating records.
- Reconcile cash and sales receipts and prepare daily transaction records.
- Enter and maintain inventory, cost, and pricing information.
- Monitor merchandise levels and order products or prepare requisitions as needed.
- Ensure employees follow established security, sales, cash-handling, and recordkeeping procedures.
- Implement and enforce departmental safety procedures and company policies.
- Provide coaching and take appropriate corrective action when necessary.
- Maintain a clean, organized, safe, and welcoming shop environment.
- Perform other duties as assigned.
Salary : $15 - $21