What are the responsibilities and job description for the Safety Response Team Member position at SMS Holdings?
Job Title: Safety Response Team (Ohio Guard Card Required)
Pay Rate: $25.00/hourly (weekly pay, pay advance before pay day, free uniforms, great benefits!)
Shift: 4 ten-hour shifts per week. 4:30pm - 3:00am, THURS - SUN.
Required Experiences:
- Minimum 2 years' experience REQUIRED in Law Enforcement: Police, Military MP, Peace Officer, Probation/Corrections, Security or similar
- Ohio Guard Card/Security Licensure Required
- Must be at least 18 years of age.
- Very friendly, approachable, customer-centric personality
- Valid Driver's License
- Must have longevity on most recent jobs.
Civicity is a part of the Block by Block family. Our security division combines traditional security functions with a people-first approach. Our teams are highly trained in customer service, de-escalation, situational awareness, and community relations, ensuring that every interaction builds trust and enhances public safety.
JOB SUMMARY:
The Safety Response Team (SRTs) will patrol and monitor an assigned area on bike and/or foot to report any suspicious activities to local authorities. SRTs will engage with area stakeholders, visitors, and residents to determine safety concerns and develop problem-solving strategies to effectively resolve these issues.
KEY RESPONSIBILITIES:
- Patrols properties, verifies access, and monitors to maintain safety and security
- Provides a strong security presence to deter criminal activity, enforce client rules, and actively address any unwanted behaviors
- Firmly, calmly, and courteously requests compliance from persons violating client rules or committing crimes, such as aggressive panhandling, loitering, or any disruptive behavior or high-pressure situations
- Observes, monitors and patrols designated areas or zones while identifying and addressing any security concerns
- Responds to any incidents, investigates disturbances, and reports findings accurately and professionally
- Creates written, detailed, and accurate Incident reports and property condition reports
- Provides accurate descriptions of persons, vehicles, and other similar identifiers to law enforcement and others when needed
- Must have excellent communication skills in order to provide successful de-escalation strategies
- Must be able to speak, read, and write the English language in order to create basic reports. A high proficiency in the Spanish language is preferred but not required.
- Must maintain a positive, friendly, approachable, professional demeanor in full compliance with applicable laws, regulations, policies, procedures and Civicity/Block by Block standards of expected professionalism
EDUCATION AND CERTIFICATIONS:
- High School diploma or GED equivalent required.
- Certifications in de-escalation techniques, defensive tactics, chemical irritant or pepper spray, crime prevention, knowledge of surveillance camera systems, and FAA Part 107 drone pilot certification are also beneficial
- Valid Ohio Guard Card/Security Licensure required.
PHYSICAL ABILITIES:
- Must have the ability to traverse continuously on bike or foot during an eight-hour shift, with normal breaks (two fifteen-minute breaks, and one thirty-minute meal break).
- Must have the ability to stand for extended periods of time.
- Must be able to work outdoors in all conditions with the provided free uniforms for all weather.
- Must have the ability to lift 50 lbs., twist, bend, and stoop occasionally.
Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.
Civicity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Experience/Educational Requirements:
- High School Diploma or GED required
- At least two years of experience working in a public-facing role requiring conflict resolution, such as security, law enforcement, or community engagement
- Training or certification in de-escalation, defensive tactics, or related areas
- Knowledge of surveillance systems or public safety practices preferred
- Valid State Guard Card (where applicable)
- - training provided)
- Ability to communicate clearly, both verbally and in writing
- Ability to operate radios and communication equipment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
- Must have the physical capacity to stand and walk continuously during an eight-hour shift with normal breaks (ex: two fifteen-minute breaks and one thirty-minute meal break).
- Ability to talk and hear at normal levels
- Ability to work in moderate exposure to the elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises
- Ability to work outdoors in all types of weather, when necessary, with provided uniform and weather-related gear such as: coat, jacket, raincoat, pants, gloves, hats.
- Ability to lift up to 50 lbs.
- Vision requirements to have the ability to observe situations and objects both near and far
Shift: 2nd Shift
Req Benefits:
We are proud to offer the following benefits:
- Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
- Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
- Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
- Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).
Compensation: $25.00-$25.00
Salary : $25