What are the responsibilities and job description for the Process Engineer & Digital Application Engineer position at SMS group Inc?
Process Engineer & Digital Application Engineer
Summary
This is a field-based role with significant travel to customer sites across the Americas. Combination of on-site, office, and remote work depending on project phase. Do you have a strong foundation in industrial process engineering combined with a passion for digital technologies, software applications, and data analytics?
As a Process Engineer & Digital Application Engineer, you will serve as a technical field expert, supporting customers throughout the lifecycle of SMS Electric & Automation and Digital products, from post-project commissioning through long-term optimization and upgrades.
You will work at the intersection of process models, automation systems, digital applications, and AI/ML-driven analytics, contributing directly to improved performance, availability, and sustainability of customer operations.
Who we are
At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.
www.sms-group.us
What you’ll do
Process Engineering & Field Services
- Support post-project commissioning activities for Electric & Automation and Digital systems.
- Perform process model tuning, validation, and optimization for Hot Strip Mill operations.
- Execute on-site troubleshooting of process, automation, and digital application issues.
- Support Hot Strip Mill Health Checks and performance audits.
Digital Applications & Software Support
- Deploy, configure, and support digital products including:
- HSM Expert Application
- Genius Condition Monitoring
- Camera-based Hot Strip Mill applications
- Assist with data integration, signal validation, and analytics pipelines.
- Support AI/ML-enabled features such as anomaly detection, predictive monitoring, and performance optimization.
- Collaborate with software development teams to test, validate, and improve applications.
Lifecycle Services, Modernization & Upgrades
- Support digital, electrical, and automation modernization projects.
- Assist in implementing upgrades, retrofits, and new digital functionalities at customer sites.
- Ensure smooth transition from commissioning to long-term service and support contracts.
Technical Sales & Customer Interaction
- Provide technical support during sales, proposals, and customer workshops.
- Translate operational challenges into process and digital solution recommendations.
- Support customer training and knowledge transfer for digital and automation systems.
Cross-Functional Collaboration
- Work closely with:
- Process Technology teams
- Digital & Software Engineering
- Electric & Automation service teams
- Support continuous improvement of service tools, documentation, and best practices.
- Contribute feedback from the field to product development and R&D teams
What you’ll need
- Bachelor’s or Master’s degree in:
- Process Engineering
- Electrical Engineering
- Automation Engineering
- Computer Science
- Data Science or a related technical discipline
- 2–5 years of experience in:
- Industrial process engineering, automation, or digital applications
- Steel or metals industry experience is a strong advantage
- Experience with:
- Industrial automation systems
- Process models
- Data analytics or software applications is highly desirable
What we offer
- Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What we do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.