What are the responsibilities and job description for the Corporate Travel Coordinator position at SMS group Inc?
Are you passionate about travel logistics and operational excellence? We’re seeking a Corporate Travel Coordinator to take ownership of our travel policies, deliver engaging trainings that ensure employee awareness and compliance, and manage the corporate travel platform to keep trips seamless and efficient. If you enjoy organizing travel, improving processes, and supporting colleagues across the company, we’d love to hear from you.
Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!
What You'll Do
- Set up and manage employee profiles in SAP Concur and deliver training on the program
- Train new employees on travel policies, procedures, required documentation and travel insurance
- Maintain and update the corporate travel policy and ensure SAP Concur reflects policy changes, pricing and workflows
- Negotiate hotel rates, coordinate with travel agencies (e.g., BCD) to load negotiated rates, and maintain rate agreements, contracts and supporting records
- Audit SAP Concur and travel agency bookings against policy compliance and remediate exceptions
- Make travel arrangements for non‑SMS personnel (foreign employees, candidates, contractors)
- Partner with Recruiting and Mobility to support employee transfers and international arrivals (moving logistics, temporary housing, car rental)
- Approve or escalate rental car requests and coordinate vehicle distribution with reception
- Obtain leadership approvals for travel and expenses that exceed established limits
- Monitor and facilitate use of company credit cards, frequent‑flyer and loyalty programs
- Maintain the non‑refundable ticket tracker, transition applicable tickets to the ETRP, and retain supporting documentation for audit and accounting
- Plan and execute corporate events, meetings, conferences and social functions; coordinate hotel rooming blocks, guarantees, cancellations and rooming lists
- Perform monthly corporate card reconciliations, obtain missing receipts, resolve discrepancies and prepare cost allocations for Accounting
- Perform other related duties as assigned
What You'll Need
- High school diploma required; some higher education preferred
- Previous training and 5 years experience travel software highly preferred
- Excellent verbal and written communication skills
- Strong working knowledge of the travel industry
- Excellent decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or related software
What We Do
SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.
SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law. Employment is contingent upon successful completion of a drug screen and physical capacity profile test.