What are the responsibilities and job description for the NOSC Technician position at SMS Data Products Group, Inc.?
Overview:
SMS is seeking a Network Technican to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.
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Responsibilities:
SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SMS is seeking a Network Technican to support large-scale migration and operations on a large, high-profile DOD contract. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 45 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
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- Support planning, designing, and evaluating various components of the network.
- Duties will include providing specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments.
- Support level duties will include monitoring, installation, modification, testing and servicing of network equipment.
- Primary focus will be on, handling internal projects for operations, driving time-sensitive initiatives, supports ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and driving specific tasks to a successful conclusion, operations management, configuration/change management oversight, service level agreements (SLA). Along with a vision to use tools and analytics in areas like Service Now to improve signal to noise ratios and prioritization across the team.
- Develop and enforce standard operating procedures (SOP’s) in a matrixed organization supporting the prime contractor and CMS.
- Manage a team composed of Network & Firewall Administrators
- BS degree and 8 – 12 years of prior relevant experience or Masters degree with 6 – 10 years of prior relevant experience. May possess a Doctorate in technical domain
- Management and supervision of employees of various labor categories and skills in a complex, medium to large IT Infrastructure program, preferably for the US Government.
- Managing performance metric contracts that must conform to SLAs.
- Experience with Cisco technologies with recent experience in Cisco ACI
- Experience with F5 Load balancers
- Experience with physical connection/access to data center hardware via console serial for router/switches & using a crash cart to connect to servers
- Experience with rack/stack gear, running copper/fiber cables
- Experience with using ticketing/change management systems like ServiceNow
- Experience in following strict change control and guiding others in following the change control process
- Mentor and provide guidance to junior network administrators.
- Maintain an IAT level II certification
- Maintain an active Top Secret level clearance
SMS is a dynamic systems integrator established in 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 47 years. Our ability to hire and retain quality people in a rapidly evolving IT market is proven through our employee retention rate averaging over 3 years. At SMS, we place a high value on quality of service, customer satisfaction, and best-of-breed policies and practices, resulting in CMMI Level 3 certification and ISO registrations including 9001:2015, 20000-1:2018, and ISO/IEC 27001:2013. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States.
SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
