26NOS - SysAd - Virtual/Storage Admin - Mid - (#84)

Overview

The AFINC II contract supporting  is searching for experienced candidates for the position of a Virtual & Storage Systems Administrator to support the 26th Network Operations Squadron (26NOS).

As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.

SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

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Responsibilities

• Familiarization with support and/or maintain virtualization team infrastructure to include virtualization manager, hypervisors, clusters, datastores, virtual machines vMotion and evaluate data tiering
• Familiar with virtualized server offerings, especially those based on VMware vSphere ESXi 6.x or 7.x environments running vCenter Server Appliance (vCSA), vMotion of data and compute resources
• Troubleshoot technical environment issues and recommend solutions to mitigate problems
• Ability to use judgment, research, test, and maintain innovative storage-related computing hardware and software systems, coordinating with vendor support as applicable
• Capability to support enterprise backup team strategies, systems (Veritas NetBackup), schedules, tiered storage LUNs/pools and tape library storage
• Responsible for shared 24x7 coverage of the virtual and/or storage infrastructure support
• Familiarization with support and maintain enterprise SAN hardware (EMC VNX, Dell Compellent, etc.), fiber channel switches (Brocade, Dell/EMC), host bus adapters (HBA) and software management systems tools such as: Unisphere Central, SANav, NavCLI, Dell Storage Manager (DSM), Connectrix Manager Converged Network Edition (CMCNE), Brocade WebTools
• Aide to provide periodic systems report of status, uptime, incidents/problems, or open issues
• Respond to system faults, analyzing and correcting applications or errors to reestablish service
• Familiarization with network architecture, maintenance procedures and help ensure the stability and compatibility of server environments
• Attention to detail and the proactive upkeep of internal documentation config guides, checklists, inventory utilizing OneNote, SharePoint, Excel spreadsheets, PDF or Word documentation
• Aptitude to audit, maintaining DISA Security Technical Implementation Guide (STIG) checklist documentation on supported systems analyzing and utilizing technical procedures, best practices, hardening guidance, vendor manuals, user guides, PowerCLI scripts and site books
• Assist in supporting provisional installation, configuration, operation and maintenance of servers (Dell PowerEdge, HPe ProLiant, etc.), systems hardware, software, firmware, UEFI/BIOS, TPM, secure boot, and related infrastructure out-of-band management (OOBM) nodes such as KVM (keyboard video monitor), serial/virtual consoles, integrated lights-out (ILO), iLO Amplifier, integrated Dell Remote Access Controller (iDRAC) or Open Manage Enterprise (OME)
• Utilize approved tools such as PuTTY, SecureCRT, Remote Desktop Protocol (RDP), NotePad , etc.
• Daily, weekly and monthly monitoring and response to virtual or physical alerts from SMTP notifications, vCenters, Remedy tickets, dashboards, or any 3rd party enterprise network applications
• Ability to interact new software and hardware technologies for use in environment management of SAN/Fiber Channel or 3rd party monitoring tools such as: Splunk Enterprise, SolarWinds Orion platform and/or Virtualization Manager (VMan), NAGIOS, McAfee Endpoint Security Systems (ESS), Microsoft Endpoint Configuration Manager (MECM), ForeScout CounterAct, ACAS Tenable.SC or Nessus Scanners, etc.

Qualifications

Qualifications/Requirements

• Any Experience within DoD environment or enterprise network data center desired
• Preferred experience with supporting virtual infrastructure, servers storage, or backups
  • Prefer experience with VMware vSphere or Nutanix virtual environment
  • Prefer experience with Enterprise storage technologies
• Demonstrated knowledge with Windows or UNIX/Linux or VMware based products or procedures
• Knowledge of network protocols and technologies (TCP/IP, VLANs, DHCP, SSH, LDAPS, SCP, SNMP)
• Exposure to physical servers and/or virtualized environments such as VMware vSphere’s vCenter, ESXi hosts, flings, virtual machines (VMs), SAN datastores, HBA ports/paths fiber connectivity, and/or VM/Host distributed resource schedules (DRS) groups/rules
• Capable to support day-to-day technical communication systems, alerts and incident tickets in support of operations; Open/track change requests and interact with external customers or vendor.
• Familiar with networking, desktops/laptops, middleware, client/server software, Office products, server operating systems, virtualization, managing data, applications, websites, or database supporting a multi-site, multi-domain Windows forest
• Preferred capabilities with HTML5, PowerShell scripts, VMware PowerCLI, OVFTool, Ansible or Java
• Aptitude to observe latest server infrastructure and storage technologies
• Any familiarity with the following is a plus: Hyperconvergence software-centric hyper-converged infrastructure (HCI); blade enclosures, blade servers; Nutanix AHV; Nutanix Prism; Hyper-V;

Competencies

• Interact well with all levels of management across multiple teams consisting of Government civilians, contractors, and military personnel
• Self-motivated self-starter, able to work autonomously and as part of a team, sharing knowledge to help others in a fast-paced cyber environment
• Possess refined critical thinking skills and thrive in fast-paced multi-task environment
• Ability to analyze, propose and implement workflow and process improvements
• Good communication and interpersonal skills; Ability to follow policies and procedures
• Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions
• Aptitude to address negative situations and resolve them in a positive manner
• Approach work tasks as diplomatic, adaptive to a dynamic environment, dependable and reliable
• Capable to maintain and troubleshoot servers and related peripheral equipment performing preventative maintenance in accordance with department policies
• Proactively seek out latest server infrastructure and storage technologies guidance/software
• Ability to lift, rack and provision government furnished equipment (GFE)

Education/Certification(s)

• Technical or Associate’s degree in Computer Science/Management Information Systems/Math or 2 years’ experience preferably within system administration. Relevant IT experience is acceptable
• Required Certification: CompTIA Security ce (continuing education) or (ISC)² CISSP
• Minimum one or more of the following technical certifications:
  • Virtual: VMware VCA, VCTA or VCP (DCV preferred) - VMware Certified Associate (VCA); VMware Technical Associate (VCTA), Data Center Virtualization (VCTA-DCV), Network Virtualization (VCTA-NV), End User Computing (VCTA-EUC), VMware Certified Professional (VCP);
  • Storage: EMC/Dell SAN certification e.g. Dell Certified Associate - Information Storage and Management (DCA-ISM); EMC Information Storage & Management Associate (EMC-ISA)
  • Microsoft based certification (current): Microsoft 365 Certified: Fundamentals; Microsoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft 365 Certified: Security Administrator Associate; Microsoft Certified: Azure Security Engineer Associate; Microsoft Certified: Identity and Access Administrator Associate
  • Microsoft based certification (retired, will be considered): Microsoft Technology Associate (MTA) or Microsoft Certified Solutions Associate (MCSA)
• Preferred technical certifications:
  • Brocade SAN Administrator or Brocade Certified Fabric Administrator (BCFA)
  • ITIL v3 or v4 certification a plus

Clearance: 

Active DoD Secret required or ability to complete investigation process for interim with potential to upgrade to Top Secret clearance preferred