What are the responsibilities and job description for the Sales Administrative Assistant position at SMP Nutra?
We are looking for an experienced Sales Administrative Assistant to join our team in Largo, FL. NO SALES IS REQUIRED. This is a support for the sales team. Previous Office Admin or Office Assistant experience is required for this position.
Position Summary:
The Sales Administrative Assistant mainly provides support to the Sales team, while ensuring efficient operations with all internal departments. The Sales Administrative Assistant strives to being responsive to all the teams day to day to ensure each account has a positive experience.
Responsibilities: Responsibilities include but are not limited to:
- Foster positive relationship with the sales team.
- Collaborate with all internal departments, outside vendors, and clients.
- Review sales orders for accuracy before processing.
- Manage calendars, schedule calls, meetings, and facility tours.
- Create/upload sales orders into CRM.
- Coordinate and track orders, provide order activity and status updates to Sales Reps and/or clients as needed.
- Ensure emails are conducted in a polite and professional tone as you will be not only representing the company but also your Account Manager(s).
- Assist in pre- and post-sale activities; Data entry, send samples, enter quotes, follow up with clients for feedback, and update CRM.
- Create custom spreadsheets for larger accounts regarding their orders
- Direct leads, calls, website contact requests and emails to appropriate sales team members.
- Educate clients on services and SOP for orders.
- Monitor and respond to inquiries and requests, help resolve issues, direct inquiries to appropriate departments.
- May act as back-up phone support or point of contact for sales team.
- Assist other departments as needed.
- Data management, including maintaining and updating contact records/E-filing.
- Notify appropriate parties of important changes for active orders.
- Assist with obtaining outstanding information needed to complete an order i.e., specs, unsigned estimates, deposit payments, and label artwork.
- Quote stock items.
- Heavy email correspondence.
- Other tasks as assigned by management.
Education and Experience:
- High School or GED diploma.
- 2 years of Office Administrative Assistant experience with Sales Support.
- Outlook, Word, Adobe, and Excel.
- CRM Systems; Odoo / HubSpot (plus but not required)
Skills and Abilities:
- Team player
- High attention to detail.
- Type 55 wpm.
- Ability to prioritize and work under pressure.
- Ability to work independently.
- Ability to work in a fast-paced environment, multitask, and interact with all levels of management, support staff, and clients.
Language:
- Bilingual -English & Spanish (Preferred but not Required)
Benefits:
- Paid Time Off
- Sick Time
- Paid Holidays
- Health Insurance
- 1-4 Company Events per calendar year
- 401(k)
Hours:
- Monday - Friday 40-hours per week
Location:
- In person (Largo, FL)
Ability to commute or relocate prior to starting (Required)
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Sales administration: 1 year (Preferred)
Ability to Commute:
- Largo, FL 33773 (Required)
Ability to Relocate:
- Largo, FL 33773: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $45,000