What are the responsibilities and job description for the Retail Sales Associate position at Smoky Mountain Trader?
Job Overview
As a Sales Associate at Smoky Mountain Trader, you play a key role in delivering exceptional customer experiences and supporting a community built around passion for the outdoors. You will assist customers in finding the right gear, footwear and apparel for their adventures, share product knowledge, and contribute to a welcoming, inclusive store environment. If you’re passionate about helping others get outside and explore, we’d love to have you on our team.
Key Responsibilities:
- Greet and engage customers to understand their needs and recommend appropriate products
- Provide insight on outdoor gear, clothing, footwear and equipment
- Maintain store presentation, including stocking shelves, organizing displays, and ensuring cleanliness
- Demonstrate excellent phone etiquette when answering inquiries or providing support
- Operate a point-of-sale system to process transactions accurately and efficiently
- Collaborate with team members to deliver excellent service
- Stay informed about new products and outdoor skills
Qualifications:
- Knowledge of outdoor activities and gear
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Customer service or retail experience preferred
- Flexibility to work weekends and occasional holidays as needed
Physical Requirements:
- Ability to stand for extended periods
- Ability to lift and carry merchandise up to 40 pounds
- Comfortable working in a dynamic retail environment
Benefits:
- Competitive hourly wage
- Employee discounts on outdoor gear and apparel
- Flexible scheduling
- Kind and supportive workplace culture
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $15