What are the responsibilities and job description for the Secretary position at Smoky Mountain Docks?
Job Summary:
We are seeking a highly organized and dependable Secretary / Administrative Assistant to support the daily operations of our dock building company. This position plays a key role in coordinating projects, communicating with customers, managing permits, and ensuring office operations run smoothly.
Responsibilities:
* Schedule dock construction and repair projects with customers and field crews
* Answer phone calls and communicate professionally with customers regarding project updates and appointments
* Organize, prioritize, and respond to company emails
* Maintain customer records and project documentation
* Prepare and submit permit applications, including permits through the Tennessee Valley Authority (TVA)
* Track permit status and follow up with agencies as needed
* Coordinate with contractors, suppliers, and team members to ensure project timelines are met
* Assist with invoicing, filing, and other administrative tasks
* Provide exceptional customer service and represent the company in a professional manner
Qualifications:
* Previous administrative, secretary, or office management experience preferred
* Strong organizational and multitasking skills
* Excellent verbal and written communication skills
* Proficiency with email, Microsoft Office, and basic computer applications
* Ability to work independently and manage multiple projects simultaneously
* Experience with permit applications or construction-related administration is a plus
* Drug - Free work environment
* Background check
Benefits:
* Competitive pay based on experience
Pay: $15.00 - $25.00 per hour
Work Location: In person
Salary : $15 - $25