What are the responsibilities and job description for the Inside Sales Representative position at Smoke Hall Foods, Inc.?
About Us
At Smoke Hall Foods (you may know us as The General's Hot Sauce), we do things a bit differently. We manufacture premium hot sauces and specialty products in our signature glass hand grenade bottle. But what truly sets us apart is why we do it. Our mission as a veteran-owned company is to give back to veteran and military families, and support the American farmer by growing all our peppers locally here in SC. After having been at it for over 10 years and with millions of bottles sold, you can now be part of this same mission.
You can learn more about us at www.GeneralsHotSauce.com.
Job Overview
We're looking for a motivated Inside Sales Representative to join our growing team. This is a 100% customer-facing opportunity. You’ll be responsible for managing, protecting, and growing relationships with our existing retail partners, ranging from single stores to well known retail chains, with a particular emphasis on larger or high-opportunity accounts. We have retail partners in all 50 states and 20 countries.
You’ll work closely with leadership across Sales, Operations, and Finance at our headquarters in Columbia. It's a tight knit team, and being a good teammate is a requirement. This role can lead to expanded opportunities in key account management and/or outside sales.
Pay range includes base plus variable compensation.
Responsibilities
- Maintain strong customer relationships to encourage repeat business.
- Follow up on inbound leads and opportunities in a timely manner, and activate as new customers.
- Process and manage customer orders, and respond to all customer inquiries in an "always on" manner.
- Document all sales activities and customer communications in the CRM system.
- Learn and maintain up-to-date knowledge of products, pricing, and industry trends.
- Attend or assist with industry events and trade shows to broaden market reach and foster client relationships.
- Perform other duties as assigned.
Qualifications/Experience/Job Requirements
- Customer-first mindset with strong relationship-building skills.
- Friendly and outgoing personality.
- Excellent verbal and written communication skills.
- Strong computer skills; CRM experience a plus.
- Customer development experience is preferred, sales experience is highly valued.
- Willingness to travel 4-6 times per year, including some weekend travel.
- Occasional after-hours work is sometimes required.
Smoke Hall Foods, Inc. is a privately-held, Delaware corporation with operating offices in Columbia, SC. All active employees have received equity grants and are part owners of the company.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $50,000