Administrative Assistant (Front Desk/Reception)

Administrative Assistant (Front Desk/Reception)

Location: Wellesley, MA
Status: Contract | 13 Weeks
Schedule: Monday–Friday, 7:30 AM–4:00 PM (40 hours/week)

Key Responsibilities

• Serve as the primary front desk and telephone receptionist for the clinic.
• Greet patients, check them in/out, verify insurance, and update demographic information.
• Manage multi-line phone systems, handle inquiries, and route calls appropriately.
• Schedule appointments, manage provider calendars, and process patient messages.
• Ensure accurate and timely documentation in EPIC EMR.
• Provide professional, courteous customer service to patients, families, and staff.

Required Qualifications

• EPIC experience (required).
• Front desk/reception experience required.
• Experience answering phone calls and scheduling appointments.
• Excellent communication and customer service skills.
• Must reside within 30 minutes of the Wellesley clinic.

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Education:

• High school or equivalent (Required)

Experience:

• Front desk/reception: 1 year (Required)

Work Location: In person

Salary : $21 - $25