What are the responsibilities and job description for the Store Associate position at Smitty's Fine Wine & Spirits?
Position Title: Retail Sales Associate
Employment Type: Full-Time / Part-Time
Reports To: Store Manager
Compensation: $16.00 – $18.00 / hour (commensurate with experience)
About Us
We are a locally-owned, long-running small business dedicated to providing an exceptional experience and an outstanding selection. We are looking for an energetic, customer-focused Retail Sales Associate to join our team, assist shoppers with recommendations, and keep our day-to-day store operations running smoothly.
Key Responsibilities
- Greet every customer promptly and provide personalized, knowledgeable recommendations across our selection of beer, wine, and spirits.
- Maintain a welcoming, customer-first environment by actively answering questions and guiding shoppers to specific products.
- Assist with receiving shipments, unboxing inventory, and restocking shelves, coolers, and displays.
- Ensure visually appealing merchandise displays through regular facing, dusting, and accurate shelf-tag pricing.
- Operate the point-of-sale (POS) system accurately, processing cash, card, and digital transactions while managing basic opening/closing register counts.
- Possess a clean driving record and ability to drive the store vehicle for local deliveries when needed.
- Strictly enforce state and local alcohol compliance by verifying customer identification and adhering to all legal age-verification protocols.
- Support in-store tasting events, promotions, and vendor showcases by preparing sampling areas and engaging with participants.
- Keep the sales floor, checkout counter, and backroom clean, organized, and safe.
Qualifications & Requirements
- Experience: 1 years of retail, hospitality, or customer service experience (prior beverage alcohol or specialty retail experience is a strong plus).
- Product Interest: Basic knowledge of craft beer, wine varietals, or spirits—along with a genuine curiosity and enthusiasm to learn our inventory.
- Age & Certifications: Must meet state minimum legal age requirements to handle/sell alcohol; state-required server/seller certification (e.g., TIPS) is preferred or must be obtained upon hire.
- Technical Skills: Comfort using modern touchscreen POS systems, barcode scanners, and card readers.
- Physical Capacity: Ability to remain on your feet for extended shifts and lift/carry cases of beverage products up to 40–50 lbs regularly.
- Availability: Flexible schedule, including availability for evenings, weekends, and high-volume holiday seasons.
What We Offer
- Competitive Pay: Hourly rate plus potential for tips.
- Employee Perks: Generous staff discounts on store inventory.
- Growth & Learning: Hands-on product education, vendor tasting opportunities, and potential paths for advancement into team-lead roles.
- Work-Life Balance: Flexible scheduling and paid time off (PTO) accrual for qualifying full-time roles.
To Apply: Please submit your resume along with a short note telling us about your customer service background and your current favorite beer, wine, or spirit to recommend.
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $16 - $18