What are the responsibilities and job description for the Information Technology Specialist (IS-2210-09) position at Smithsonian Institution?
Information Technology Specialist (IS-2210-09)
Application Deadline: 2 August 2024
Department: National Air and Space Museum
Employment Type: Full Time
Location: Washington, DC
Reporting To: Supervisory IT Specialist
Compensation: $68,405 - $88,926 / year
Description
OPEN DATE: July 22, 2024
CLOSING DATE: August 2, 2024 (This job will close once 100 applications are received which may be sooner than the closing date.)
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Indefinite
SCHEDULE: Full Time
DUTY LOCATION: Washington, DC
Position sensitivity and risk: Non-sensitive (NS)/Low Risk
Position sensitivity and risk: Non-sensitive (NS)/Low Risk
Open to all qualified applicants
What are Trust Fund Positions?
What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
Conditions of Employment
- Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk.
- Complete a Probationary Period
- Maintain a Bank Account for Direct Deposit/Electronic Transfer.
- The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
- Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
OVERVIEW
This position is in the Information Technology Department, Business Operations and Technology Directorate, National Air and Space Museum (NASM). The incumbent functions as the department’s technical specialist in the areas of data management, systems software, applications software, data standards, data communications for all automated systems and maintain software and hardware equipment and inventory.
The full performance level of the position is grade 12.
The full performance level of the position is grade 12.
DUTIES AND RESPONSIBILITIES
Computer Skills
- Performs work that contributes to the operational support of application systems and programs that support and advance work operations within the organization.
- Assists in evaluation system requirements, definitions, analysis of alternative solutions, and recommending courses of action to select and maintain hardware and software to support NASM systems.
- Adept at navigating computer hardware and software environments to perform routine or technical operations such as configuring end-user access, troubleshooting applications, identifying system or end-user errors, and maintaining information security policies and procedures.
Information Management
- Serves as an IT Specialist responsible for coordinating the delivery and deployment of approved institutional technologies by partnering with the Information Technology Department – NASM to facilitate organizational objectives and services.
- Supports aspects or portions of projects conducted to develop, modify, enhance, and implement systems, software, and technologies that will improve the effectiveness of the institutions services and operations.
- Performs routine maintenance tasks associated with data communications and assures proper integration of integral data network modules and components.
Technical Competence/Problem Solving
- Provides technical support by troubleshooting end-user issues related to networking, service interruptions, incident response management, accessibility, connectivity, managing deployment of software and operating systems, installing, and configuring technologies, and developing procedures to access or utilize new technologies.
- Reads and incorporates policies, standards, and procedures concerning the operations, maintenance, management, troubleshooting, and other technical requirements for institutional IT hardware and software technologies.
- Participates in projects and tasks associated with defining ADP systems program specifications, program development, test and evaluation procedures, documentation, user training, implementation, and maintenance.
- General understanding of organizational infrastructure to include the location of both physical and virtual of networks, hardware, systems, and applications and their relationship and placement within the enterprise IT architecture.
QUALIFICATION REQUIREMENTS
To qualify for this position, applicants must possess a bachelor’s degree (B.A.) from an accredited four-year college or university or 3-5 years of related experience (described below); or an equivalent combination of education and experience.
Experience required for this position is as follows:
- Practical knowledge of concepts and techniques related to information technology sufficient to support the management of IT systems and technologies.
- Knowledge of IT system structure, technologies and equipment with an understanding into procedures used to evaluate overall performance and troubleshoot routine errors and issues.
- Skill navigating technology environments to modify, update, or configure the asset to meet new requirements; and identify issues with their interoperability with legacy systems and technologies, and determine feasible integration options.
- Ability to identify, research, and resolve technical errors related to system or technology performance.
- Ability to interpret technical documents, specifications, or procedures and apply them to the management, maintenance, and usage of organizational technologies.
- Ability to support projects consisting of agency personnel or contract staff to performance system or technology maintenance, modernization, testing, configuration, or other designated action to sustain information technology resources and assets.
Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.
Any false statement in your application may result in your application being rejected and may also result in termination after employment begins.
The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery."
Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.
What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.
Relocation expenses are not paid.
Commitment to Diversity, Equity, and Inclusion
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact NASM-HR@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures.
Commitment to Diversity, Equity, and Inclusion
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact NASM-HR@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures.
The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: www.si.edu/oeema.
Salary : $68,405 - $88,926
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