Demo

HR Generalist

Smiths Group
Springfield, MA Full Time
POSTED ON 12/12/2025 CLOSED ON 2/23/2026

What are the responsibilities and job description for the HR Generalist position at Smiths Group?

Company Description

Duc-Pac was founded by a family of successful HVAC installers. Over 65 years later, our company has shaped it's line around the needs and preferences of those who design and install residential forced air systems. 

Job Description

The HR Generalist is responsible for overseeing a broad range of HR functions, including employee relations, recruitment, compliance, benefits, and training.  The HR Generalist is the primary point of contact for employees regarding HR-related questions, concerns, and inquiries, ensuring timely and accurate responses.

Key Responsibilities:

  • Manage full-cycle recruitment processes including sourcing, interviewing, and onboarding new hires
  • Process payroll for the site
  • Support company policy and provide guidance to employees and management
  • Support company safety program
  • Manage day-to-day HR administrative tasks, including maintaining employee records, processing HR documents, and handling HR-related inquiries
  • Ensure accurate and timely processing of HR transactions, such as new hires, terminations, and employee changes
  • Responsible for maintaining the integrity of the I-9 process
  • Administer employee benefits programs. Assist employees with benefits enrollment and address any employee inquiries or issues
  • Coordinate open enrollment meetings for all benefit programs
  • Manage employee leave requests, including FMLA and MAPFML, ensuring compliance with company policy and legal requirements
  • Maintain accurate leave records and provide guidance to employees on leave
  • Address employee relations issues, mediate disputes, and assist in the facilitation of resolutions
  • Assist with investigations into workplace complaints as needed
  • Administer performance review processes for hourly employees to ensure alignment with organizational goals
  • Ensure compliance with all relevant employment laws and regulations
  • Prepare all required state and federal reports including EEO
  • Facilitate the workers compensation claims management process
  • Maintain knowledge of trends, best practices, regulatory changes, new technologies in human resources, talent management, and employment law. Recommend policies and procedures to reflect current best practices
  • Coordinate and sometimes deliver training sessions or workshops
  • Manage the offboarding process for departing employees, ensuring all necessary documentation is completed
  • Conduct exit interviews
  • Report hours to temporary agency
  • Coordinate employee recognition programs

Qualifications

  • Bachelor’s degree in human resources or a related field
  • 5 years of HR Generalist experience, manufacturing environment preferred
  • Understanding of state and federal employment laws
  • Bilingual is a plus
  • Excellent communication, interpersonal, and organizational skills
  • Excellent problem-solving skills
  • Ability to embrace change
  • Proficient in MS Office Suite products

Additional Information

All your information will be kept confidential according to EEO guidelines. This position is onsite only and does not offer remote work options. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Salary.com Estimation for HR Generalist in Springfield, MA
$73,968 to $90,177
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