What are the responsibilities and job description for the Medical Education Meeting Planner position at smithnephew?
Life Unlimited. At Smith Nephew we design and manufacture technology that takes the limits off living. The Medical Education Meeting Planner (f/m/x) is responsible for Meeting Planning and delivering Medical Education programs for Smith Nephew in the International Europe region. In this role you will partner with different internal and external stakeholders including Medical Education teams, Program Managers, Health Care Professionals (HCP) and external vendors. The goal is to ensure the delivery of high-quality medical education events while providing a consistently excellent customer experience. This role will manage event planning and logistics for the event, which may include venue, audio-visual production, ground transportation, F&B planning, event management technology, attendee registration and management, occasional onsite event support, as well as program budget management and reconciliation. The preferred locations for this position are Munich (Germany) or Watford (UK) where our Smith Nephew Academies are located. What will you be doing? Manage meeting planning logistics for Medical Education courses that generally range in size from 2-100 attendees, and some larger symposia and larger virtual events. This may include venue, AV, ground transportation, F&B planning, HCP travel, etc. Oversee attendee experiences from event planning phase through post-event review; manage on-site preparations, and ensure consistent, high-level service throughout all phases. Prepare budget and monitor expenditures for each meeting. Ensure timely vendor payments and event reconciliation. Work with pre-determined locations including Smith Nephew Academy and HCP training sites. Occasionally conduct site selection and be involved with contract negotiation for alternative venues. Lead pre-event planning calls. Ensure adherence to all Compliance, Code Of Conduct and local laws regarding interactions with Health Care Professionals (HCP). Leverage Meeting Management technology solution(s) for attendee management and communications. Troubleshoot and handle any issues that arise on the event day. Track and process all HCP changes, including travel (flight/rail), ground, hotel confirmations and cancellations. Provide reports e.g. for rooming, participants list, ground transportation, group air, arrival and departure, food and beverage or translations. Knowledge of and adherence to S N meeting planning policies, procedures, compliance and best practices. What will you need to be successful? University degree (Bachelor or Master) in e.g. Marketing or Business Administration or professional training with extensive relevant experience (e.g. in hospitality and event management) Min. 3 years of progressive experience in meeting planning, preferably in the medical device industry Ability to understand customer priorities and use industry knowledge to help achieve goals Confident in using event software (e.g. Cvent) and business technology, especially MS Office (Outlook, Word, Excel, PowerPoint) Excellent time management, keen attention to detail, strong communication skills both written and verbal Ability to manage multiple tasks while maintaining a high level of customer service Very good English and German language knowledge (written and spoken, C1), additional european languages (e.g. Dutch, French, Spanish, Italian) are a plus Flexibility to work outside regular working hours if needed (evenings, weekends) Travel Requirements: 15-25% Beneficial: Experience in effective communication with HCPs Knowledge of compliance requirements in the healthcare sector Experience working in an international corporation / matrix organization You. Unlimited. We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve. Inclusion and Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Culture on our website Your Future: Pension Schemes & Save As You Earn share options. Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities! Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more. Flexibility: Hybrid Working Model (For most professional roles). Training: Hands-On, Team-Customised, Mentorship. Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and many other Employee discounts. #LI-MK1 #LI-HYBRID Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.