What are the responsibilities and job description for the Freight Claims & Freight Analyst position at Smithfield Foods?
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A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Apply Now!
The Value You’ll Bring
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
As a Freight Claims & Freight Analyst, you will be responsible for identifying, investigating, and filing all international freight claims related to carrier liability in a timely and accurate manner. In this role, you will manage the full lifecycle of freight claims, including documentation, communication with carriers and internal teams, and recovery of costs. You will analyze freight issues, track and report claim status, and support continuous improvement across international transportation processes. With strong attention to detail and a data-driven mindset, you will help protect Smithfield’s financial interests while supporting high-quality service levels across our global supply chain.
What You’ll Do
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.
A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Apply Now!
The Value You’ll Bring
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
As a Freight Claims & Freight Analyst, you will be responsible for identifying, investigating, and filing all international freight claims related to carrier liability in a timely and accurate manner. In this role, you will manage the full lifecycle of freight claims, including documentation, communication with carriers and internal teams, and recovery of costs. You will analyze freight issues, track and report claim status, and support continuous improvement across international transportation processes. With strong attention to detail and a data-driven mindset, you will help protect Smithfield’s financial interests while supporting high-quality service levels across our global supply chain.
What You’ll Do
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
- Claims Management: Compile, document, and submit formal freight claims to carriers within required timeframes; track, investigate, and escalate aging claims as needed.
- Financial Processing: Post financial entries, apply payments in SAP, and maintain accurate claim administration records.
- Reporting & Analysis: Prepare and distribute reports on freight claim aging, carrier performance, and third-party facility performance.
- Carrier & Partner Coordination: Serve as the primary point of contact for carriers to resolve claim negotiations through settlement or escalation.
- Invoice Monitoring: Monitor aging freight invoices, identify discrepancies, and escalate issues when necessary.
- Industry Knowledge & Compliance: Maintain industry knowledge through relevant organizations and complete required Claims Certification within two years.
- Support & Additional Duties: Provide ad hoc support to the Freight Settlement team and assist leadership with special projects as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.
- Education & Experience: Bachelor’s degree from an accredited four-year college or university in Accounting, Supply Chain, Finance, or a related field and 2 years of relevant experience, or an equivalent combination of education and experience, required.
- Technical Skills: Advanced proficiency in Microsoft Excel, PowerPoint, and Word.
- Critical Thinking & Problem Solving: Strong decision-making abilities with a proactive, solution-oriented approach.
- Attention to Detail: Demonstrates exceptional accuracy, organization, and thoroughness in all work.
- Communication Skills: Excellent written and verbal communication skills with the ability to influence and explain complex information clearly.
- Professionalism & Work Ethic: Strong self-motivation, integrity, and professionalism with the ability to drive change where needed.
- Collaboration & Culture: Ability to work effectively in a fast-paced, dynamic environment while being respectful, approachable, and team-oriented.
- Business Acumen: Solid understanding of financial and business principles.
- SAP experience, preferred
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.