What are the responsibilities and job description for the Front Desk Coordinator (Bilingual – English/Spanish Preferred) position at Smith Wellness?
Join Our Team at Smith Wellness!
About Us:
At Smith Wellness, our mission is simple: to love and serve the Las Cruces community through exceptional chiropractic care delivered with compassion, empathy, and understanding. Led by Dr. Jonathan Smith, a proud U.S. Marine Corps veteran, we treat every patient with dignity and respect while fostering a positive, healing environment for both patients and team members.
Position Overview:
We’re looking for a Front Desk Coordinator who brings warmth, professionalism, and organization to our busy wellness center. As the first and last point of contact for our patients, you’ll play a vital role in creating a seamless and uplifting experience from check-in to check-out.
The ideal candidate is friendly, dependable, detail-oriented, and thrives in a fast-paced, people-focused setting. Bilingual (English/Spanish) is preferred but not required.
Your Responsibilities:
- Welcome every patient with a genuine smile and caring attitude
- Manage phone calls, appointments, and the daily schedule efficiently
- Handle patient intake, data entry, and chart updates accurately
- Communicate clearly with patients, including Spanish-speaking individuals
- Process payments and manage billing or insurance information
- Assist providers in maintaining patient flow throughout the day
- Help maintain a clean, organized, and calming office environment, including assisting with:
- Cleaning tables and treatment rooms between patients
- Ensuring all treatment areas are stocked with towels, gowns, and supplies
- Supporting the team in keeping all patient areas ready for care
- Follow up on appointments and coordinate care plans as directed
- Ensure every interaction reflects the values of Smith Wellness
What We’re Looking For:
- Bilingual in English and Spanish (preferred)
- Excellent communication and interpersonal skills
- Strong organization and multitasking abilities
- Previous front desk, customer service, or healthcare experience a plus
- Comfortable learning new software and systems
- Team player with a heart for service and a positive attitude
- Grace under pressure — calm, kind, and dependable
What We Offer:
- A supportive, mission-driven team environment
- Competitive pay and opportunities for growth
- Hands-on training and mentorship
- The opportunity to make a genuine impact in people’s lives
How to Apply:
If this sounds like you, we’d love to meet you! Please send your resume and a short cover letter sharing why you’d be a great fit for our team at Smith Wellness.
We can’t wait to meet you!
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Education:
- Associate (Preferred)
Ability to Commute:
- Las Cruces, NM 88011 (Required)
Work Location: In person
Salary : $15