Demo

Receptionist - Full-Time 1st Shift

Smith Village
Chicago, IL Full Time
POSTED ON 10/13/2026
AVAILABLE BEFORE 11/12/2026
Starting Pay: 17. 45 (Commensurate with experience)Schedule: Full-timeMonday: 8:00am to 4:00pmTuesday: 8:00am to 4:00pmWednesday: 8:00am to 4:00pmSaturday: 9:00am to 5:00pm

POSITION PURPOSE: Manages the reception desk and waiting area. Assures that adequate communication with residents and guests is maintained at all times. Mindful of the well-being and security of our residents.
STATEMENT OF OTHER DUTIES: Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
ACCOUNTABILITIES AND JOB DUTIES:
Primary Job Duties


      Serves as telephone operator, receiving business and residential calls and routing them appropriately or taking messages when needed      Serves as a watch-guard for wandering residents so that they do not exit the building      Serves as a central information center for residents and their families, providing information about the community or pertaining to personal needs/interests expressed      Provides active listening with residents to offer support and identify concerns or problems, which need to be referred to another department      Maintains the visitor sign-in logs and the resident sign-out sheets      Maintains an up-to-date Resident Directory, to reflect resident status (room number, level of care, out on pass, etc.)      Sorts and distributes business and residential mail in a timely and accurate manner. This includes metering and packaging outgoing mail as well      Notifies appropriate person when postage needs to be replenished      Manages the Guest Stay and Guest Meal programs to assure that proper communication occurs between the reception desk and the Dining Services and/or Environmental Services Depts      Keeps track of all incoming admissions to assist them in adjusting to the community's routines and services      Distributes facility brochures to walk-ins, providing information as needed      Schedule appointments for residents with in-house physicians and complete necessary paperwork      Run daily IL resident Check-In report and call any residents who don't push the check-in button. Notify maintenance to check on any IL residents who don't answer the phone.      Schedule transportation for residents on the community bus, complete necessary paperwork and give slips to appropriate person to invoice; assist residents in securing outside personal transportation.      Serves as central receiving point for all work orders. Writes, logs, dispatches emergencies as needed and logs into the Tracking Program.      Performs other duties as assigned.
JOB QUALIFICATIONS:      High school diploma or GED6 months experience preferred

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