What are the responsibilities and job description for the Bilingual Ready Mix Concrete Dispatcher position at Smith Ready Mix?
About Smith Ready Mix, Inc.:
Since 1949, Smith Ready Mix, Inc. has been a leading producer of ready-mix concrete across Northern Indiana. We are committed to delivering the highest standards of quality and service in the industry. We are currently seeking dependable, safety-focused Laborer to join our team at our Cedar Lake, IN location.
Key Responsibilities:
• Strategically dispatch concrete deliveries to optimize fleet utilization and meet site deadlines.
• Serve as the central hub for communication between customers, driver and plant personnel.
• Monitor and adjust live schedules to ensure on-time performance and customer satisfaction.
• Oversee detailed inventory tracking and delivery documentation.
• Troubleshoot transit delays and issues with speed and efficiency.
•Deliver high-quality support to ensure a positive customer experience from order to pour.
Qualifications:
• Bilingual (English/Spanish): Ability to translate complex delivery instructions and communication effectively with a dual-language workfoce.
• Prior experience in dispatching or transport coordination strongly preferred.
• Thrives in fast-paced construction environments, manging shifting priorities and high-volume scheduling.
• Excellent interpersonal skills with the ability to maintain professionalism under pressure.
• Skilled in using computerized dispatch systems and logistic management tools.
• Strong work ethic and reliability are a must.
Competitive wages, full benefits, and on-the-job training are provided. No prior quality control experience is required for motivated applicants.
Smith Ready Mix, Inc. maintains a tobacco‑free workplace and enforces a zero‑tolerance drug and alcohol policy.
Smith Ready Mix, Inc. is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic.