What are the responsibilities and job description for the Field Service Technician position at Smith Poultry?
Overview
We are seeking a dedicated and skilled Field Service Technician to join our team. The Technician should have excellent customer service skills, and experience in electrical, plumbing, and mechanical systems to join our team.
Responsibilities
- Work with our Service Department customers to understand their repair needs.
- Give customers recommendations on the best parts & equipment available with which their needs can be addresssed.
- Repair/replace faulty parts & equipment in poultry facilities.
- Properly bill customers for service work hours.
- Work with our in-store team to manage warranty claims.
- Maintain accurate records of service calls, repairs performed, and parts used.
- Ensure compliance with safety regulations while working in various environments.
- Build strong relationships with customers through effective communication and exceptional service.
Skills
- Ability to use tools associated with the repair of electrical, plumbing and mechanical systems.
- Valid Drivers License and approved safe driving record. Company vehicle provided.
- Strong customer service skills, with the ability to communicate clearly and effectively.
- Familiarity with the poultry production industry and the poultry producers in the area preferred.
- Knowledge of parts and equipment used in modern poultry production facilities.
- Ability to read and interpret schematics for troubleshooting purposes.
- Prior experience working with the systems found in modern poultry facilities (e.g. ventalation, feeding/watering, heating...) is preferred/
- At lease 2 years of prior experience repairing and replacing electrical and mechanical equipment is required.
Join our team as a Field Service Technician where your expertise will contribute to our commitment to quality service and customer satisfaction!
Job Type: Full-time
Pay: $21.54 - $23.31 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
People with a criminal record are encouraged to apply
Ability to Commute:
- Blountsville, AL 35031 (Required)
Ability to Relocate:
- Blountsville, AL 35031: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $23