What are the responsibilities and job description for the Landscape Maintenance Account Manager position at Smith & Enright Landscaping, Inc?
Account Manager: We are seeking an experienced Account Manager to oversee a portfolio of commercial landscape maintenance accounts. This role is ideal for someone who values long-term client relationships, strong teamwork, and doing things the right way.
As an Account Manager, you’ll serve as the primary point of contact for clients while working closely with our field crews, production managers, and internal departments. You’ll balance site oversight, client communication, and enhancement opportunities in a fast-paced but well-supported environment.
This position requires prior landscape industry experience and bilingual communication - Spanish/English.
What You'll Do:
- Manage and grow a portfolio of commercial landscape maintenance accounts
- Build strong relationships with clients through proactive communication and regular site visits
- Partner with maintenance crews through respectful leadership, on-site check-ins, and clear expectations
- Ensure quality, safety, and efficiency across all assigned properties
- Conduct monthly walkthroughs and provide clear documentation and reports
- Prepare annual reviews including pricing updates and improvement recommendations
- Identify, propose, sell, and coordinate landscape enhancements
- Act as a liaison between clients, production, accounting, irrigation, and equipment teams
- Ensures safety standards are followed at all job sites
- Support onboarding of new accounts alongside production leadership
What We’re Looking For:
- 1–3 years of landscape industry experience (commercial preferred)
- Knowledge of irrigation, turf, spray, and production operations
- Strong customer service and communication skills
- Organized, self-motivated, and able to manage multiple priorities
- Bilingual and biliterate in Spanish & English
- Comfortable using CRM and office software (Aspire experience a plus)
- Valid driver’s license and insurable driving record
Benefits:
- Paid Sick Days
- Paid Vacation Days
- 6 Paid Holidays
- Simple Ira with company match
- Truck, Phone & Computer provided
- Ongoing Education
Salary:
- $70,000-$90,000 DOE
- Bonus and commissions
*This role is best suited for someone who enjoys long-term client relationships, consistent site oversight and working closely with field teams. It is not a remote or desk-only position.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- Have you managed commercial landscape maintenance accounts before? If so, in what capacity? As Account Manager or Foreman?
- This role includes regular site visits, supporting crews in the field and office based coordination. Are you comfortable with this balance?
- Have you used Aspire, google/excel sheets and outlook/email based communication?
- What interests you about a long term Account Manager role in the landscape industry?
Experience:
- Landscape Industry: 2 years (Required)
Language:
- Spanish? (Required)
Work Location: In person
Salary : $70,000 - $90,000