What are the responsibilities and job description for the Network Administrator position at Smith County?
Smith County Information Technology provides support for County offices and employees. We are seeking a qualified Network Administrator with 2–3 years of hands-on experience and a basic networking certification (e.g., CompTIA Network , Cisco CCNA). The successful candidate will assist in maintaining the county’s network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations.
This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence.
- Support daily operations of the county's LAN, WAN, and wireless networks
- Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls
- Assist with network documentation and maintain inventory of network assets
- Respond to user tickets related to connectivity and network performance
- Participate in network upgrades, installations, and security projects
- Assist with maintaining VPN, VoIP, and other communications technologies
- Collaborate with other IT staff to support technology across multiple departments
- Ensure compliance with county IT policies and state cybersecurity requirements
- After Hours Support Oncall Support rotation required for this position
- 2–3 years of professional experience in network administration or support
- Certification in CompTIA Network , Cisco CCNA, or equivalent
- Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc.
- Familiarity with Cisco, or similar network hardware
- Familiarity with Firewall Management
- Knowledge of basic network cabling, computers and the OSI Model
- Strong troubleshooting skills and ability to work independently or as part of a team
- Excellent communication skills for supporting non-technical staff
- After Hours Oncall Support Rotation required
- Experience in a government or public-sector IT environment is preferred
- Exposure to network monitoring tools and logging systems
- Understanding of basic cybersecurity best practices
- Familiarity with Microsoft and cloud networking environments
- Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field
OR equivalent combination of education and relevant work experience
Salary : $82,000 - $94,500