What are the responsibilities and job description for the Service Technician position at Smith-Boughan Mechanical, Inc.?
Company Description
Smith-Boughan Mechanical, based in Lima, Ohio, has been a trusted provider of mechanical services since 1927. Our services include custom design, fabrication, installation, and proactive maintenance, tailored to optimize operational efficiency and sustainability. With a dedicated team of skilled professionals, we bring a unique combination of local expertise and innovative solutions. Whether updating infrastructure, implementing energy-saving systems, or preparing for future growth, Smith-Boughan delivers quality and reliability to drive businesses forward.
Role Description
We are seeking a full-time Service Technician for an on-site role located in Lima, OH. The Service Technician will be responsible for performing maintenance and repairs, conducting troubleshooting, providing on-site field service support, and ensuring customer satisfaction through effective communication and service excellence. This position involves hands-on work to maintain the functionality and efficiency of mechanical systems while adhering to safety and quality standards.
Qualifications
- Proficiency in Maintenance & Repair practices, with hands-on experience maintaining and repairing mechanical systems.
- Strong Troubleshooting skills to diagnose and resolve system issues effectively and efficiently.
- Ability to handle Field Service responsibilities, including working on-site with minimal supervision and adapting to various situations.
- Excellent Customer Service skills to develop and maintain professional relationships with clients and address their concerns effectively.
- Good communication skills, problem-solving aptitude, and a commitment to safety standards.
- Relevant technical training or certification; HVAC and mechanical trade certifications are a plus.
- Valid driver’s license and reliable transportation.