What are the responsibilities and job description for the Dental Receptionist position at Smith and Langkau Family Dentistry?
Job Summary
Langkau Family Dentistry is looking for a Dental Receptionist to join our team! You will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. We are a small team and pride ourselves on supporting each other while providing an inviting atmosphere and high level of care and customer service to our patients.
Duties
- Greet patients warmly and manage patient intake with professionalism and care.
- Schedule appointments accurately using our dental practice management software, Eaglesoft
- Handle multi-line phone systems with excellent phone etiquette to answer inquiries, confirm appointments, and relay messages promptly.
- Maintain accurate dental records and ensure compliance with HIPAA regulations for health information management.
- Process payments.
- Manage office administrative tasks such as filing, faxing, data entry and document organization.
- Support clinic staff by managing front desk duties including patient check-in/out, appointment reminders, and maintaining cleanliness of the reception area.
- Utilize dental terminology effectively to communicate with patients and team members about treatment plans and procedures.
Qualifications
- Prior experience in a dental setting with clinic or dental office experience preferred but not required. If you have a positive attitude and willingness to learn, that is great!
- Strong knowledge of Eaglesoft or other dental management software is very helpful.
- Familiarity with dental coding, insurance verification processes.
- Knowledge of HIPAA regulations to ensure patient confidentiality and data security.
- Exceptional customer service skills combined with professional phone etiquette and clear communication abilities.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $17 - $21