What are the responsibilities and job description for the Front Desk position at Smilez?
Front Desk Associate – Smilez of Wayne (Cannabis Dispensary)
$14/hr Tips | Full-Time (30–40 hrs/week) | Nights & Weekends Required
Smilez of Wayne is looking for a friendly, motivated Front Desk Associate to join our team! This is a customer-facing role where you’ll be the first point of contact for our guests and help ensure they have an exceptional experience from check-in to checkout.
What You’ll Do
- Warmly greet customers upon arrival and guide them through the check-in process
- Take customer orders and assist with product recommendations
- Deliver products and ensure all containers are accurately labeled
- Operate our dispensary point-of-sale system and maintain compliance with Metrc inventory tracking
- Keep the front desk and lobby clean, organized, and safe by following company policies and state regulations
- Provide outstanding customer service in a fast-paced environment
Experience with cannabis systems such as Dutchie and Metrc is a strong plus!
What We Offer
- Starting pay: $14/hour tips
- Benefits: Medical, Dental, Vision, PTO, Employee Discount, Employee Assistance Program
- Opportunities for growth in a rapidly expanding company
Schedule
- Full-time: 30–40 hours per week
- Must be available evenings, weekends, and holidays as needed
Requirements
- Must be 21 to comply with state cannabis laws
- Strong customer service and communication skills
- Ability to stand for extended periods and work in a busy environment
- Reliable, punctual, and a team player
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work nights and weekends?
- Please tell us why you would make a good fit for the Front Desk role at Smilez.
Ability to Commute:
- Wayne, MI 48184 (Required)
Work Location: In person
Salary : $14