What are the responsibilities and job description for the Dental Front Office position at Smiley Dental & Orthodontics?
Join Our Team at Smiley Dental
Apply today at: https://www.smileydental.net/careers
Office Location: 3225 Kennedy Lane, Texarkana TX 75503
Smiley Dental is currently seeking a Front Desk team member. This position is the first point of contact for our patients and sets the tone for service and professionalism within our practice. The Front Desk role is essential to the success of the office by managing appointments, addressing patient inquiries, ensuring documentation is completed, and providing exceptional service that supports growth and operational efficiency.
Your Responsibilities:
- Ensure all front office and common areas are clean and fully prepared for daily operations
- Review the daily patient schedule and identify opportunities to improve productivity
- Schedule or reschedule appointments and prepare necessary paperwork
- Greet patients professionally and conduct temperature checks
- Verify and enter patient information accurately
- Assist with patient check-out and explain costs and next steps
- Respond to phone calls and patient questions in a courteous manner
- Confirm invoice accuracy and submit insurance claims promptly
What We’re Looking For:
- A strong desire to serve both patients and team members
- Excellent verbal communication and listening skills
- Energetic, adaptable, and dependable
- Able to manage multiple tasks and deadlines with urgency and follow-through
- Comfortable in a fast-paced, high-pressure environment
- Organized and detail-oriented with sound judgment
- Proficient computer skills (required)
- Minimum: One (1) year of dental customer service experience
- Preferred: Experience in dental or healthcare settings; college degree
What We Offer:
- A positive and professional work environment
- Competitive compensation
- Benefits including medical, dental, and vision insurance
- Paid time off
Please send your resume along with your salary expectations. We look forward to hearing from you.
Smiley Dental is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $12.00 - $20.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- DENTAL FRONT OFFICE: 1 year (Required)
Work Location: In person
Salary : $12 - $20