What are the responsibilities and job description for the Dental Treatment Coordinator position at Smiles plus?
The ideal candidate for this position will be confident discussing finances, knowledgeable about insurance, and passionate about delivering an exceptional patient experience from consultation through case completion.
Key Responsibilities
- Present and explain treatment plans clearly and confidently to patients
- Review financial options, insurance benefits, and payment arrangements
- Coordinate scheduling of accepted treatment in a timely and efficient manner
- Follow up with patients regarding pending treatment and unscheduled cases
- Verify and interpret dental insurance benefits and coverage
- Submit pre-authorizations and assist with claim questions
- Maintain accurate documentation in the practice management system
- Collaborate closely with doctors, hygienists, and front office team
- Support practice production goals while prioritizing patient care
Qualifications
- 2 years of dental office experience preferred
- Strong understanding of dental terminology and procedures
- Experience presenting treatment plans and discussing financial arrangements
- Knowledge of dental insurance and benefit breakdowns
- Excellent communication and relationship-building skills
- High attention to detail and organizational ability
- Comfortable meeting performance and production goals
- Proficient with dental software systems
What We Offer
- Competitive compensation (based on experience)
- Supportive and team-oriented work environment
- Opportunity for growth and professional development
Experience using Dentrix
Compensation is based on experience and will be discussed if interviewed
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Benefits:
- Dental insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $30