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Dental Insurance Coordinator

Smiles Ohio
West Chester, OH Full Time
POSTED ON 3/25/2026
AVAILABLE BEFORE 5/23/2026

SMILES OHIO is looking for an Insurance Coordinator!
Starting at $22.00/hour, based on experience

Dental Insurance Coordinator Performance Expectations:

  • Verify correct and complete insurance information prior to patient appointments.
  • Gather necessary information to appeal any non-payments on outstanding insurance claims, i.e. periodontal charts, chart notes, radiographs, narratives.
  • Courteously answer telephone, route calls, provide information and take messages in accordance with practice procedures.
  • Establish and maintain patient records, i.e. insurance, address, contact information.
  • Schedule and adjust operative appointments to maximize the patient care experience.
  • Register new patients, provide necessary paperwork and ensure all required documents are completed by the patient.
  • Keep Staff and Doctor informed of schedule changes, issues or concerns.

Dental Insurance Coordinator Essential Functions:

  • Establish trust and care in all interactions.
  • The ability to greet visitors professionally and courteously.
  • Maintain composure and professionalism when exposed to multifaceted situations.
  • Knowledge of English composition, grammar, spelling and punctuation.
  • The ability to prioritize, organize and complete tasks in a timely, independent manner.

Success Patterns for this Position Are:

  • A reputation for excellent demeanor with patients and colleagues.
  • Has contributed as an individual and as part of a team.

Successful Cadidates will have the following Personal Characteristics:

  • A love for customer service.
  • A positive attitude and bright personality.
  • A knack for authenticity while maintaining professionalism.
  • A desire to learn and grow.

Dental Scheduling Coordinator Qualifications:
1-3 years of experience in an office dedicated to a high standard of care.

Office Hours:
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: occasional Friday(s)

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person

Salary : $22

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