What are the responsibilities and job description for the Dental Front Office Assistant position at Smiles of Winters?
Front Office/Receptionist – Smiles of WintersLocation: Winters, CASchedule: 4 days per weekCompensation: $23–$26 per hour, DOEBilingual Preferred: Spanish SpeakingAbout Our PracticeSmiles of Winters is a patient-centered, privately owned dental practice committed to providing compassionate, high-quality care in a warm and welcoming environment. We are seeking a friendly, organized, and reliable Front Office Receptionist to join our team and support our Office Manager, patients, providers, and daily office operations.This position is ideal for someone who enjoys connecting with people, thrives in a fast-paced setting, and is dedicated to creating an excellent patient experience.Key ResponsibilitiesPatient Reception & Front Desk SupportGreet patients warmly and create a positive first impressionManage check-in and check-out processes accuratelyAnswer phones professionally and efficientlyMaintain a courteous, patient-focused atmosphere at all timesScheduling & Appointment CoordinationSchedule and confirm appointments to support smooth patient flowManage cancellations, no-shows, and recall systemsCoordinate treatment appointments and follow-up visitsAssist in maintaining an organized and productive daily scheduleTreatment Coordination & PresentationReview treatment plans with patientsClearly explain procedures, recommended treatments, and financial expectationsSupport case acceptance by ensuring patients feel informed and comfortableBilling, Insurance, & CollectionsCollect co-pays, deductibles, and patient balances at time of serviceVerify insurance benefits and enter accurate patient informationAssist with billing tasks, including statements and insurance follow-upSupport patient and insurance collections as neededQualificationsRequiredMinimum 1 year of experience in a dental front office or similar customer service roleStrong communication and customer service skillsAbility to work efficiently in a fast-paced, team-oriented environmentKnowledge of dental scheduling, billing, or insuranceHigh attention to detail, professionalism, and reliabilityPreferredBilingual preferred (English/Spanish)Experience with Eaglesoft (preferred but not required)Experience with treatment coordination or financial presentationsUnderstanding of dental terminologyKey Skills & AttributesWarm, friendly, and patient-focusedStrong organizational and multitasking abilitiesComfortable with billing, payments, and insurance questionsCalm under pressure, solution-oriented, and detail-drivenTeam-oriented with a positive attitudeCompensation & Schedule$23–$26 per hour, depending on experience (DOE)4-day workweekStable, supportive team environmentOpportunity for training and growthHow to ApplyIf you enjoy helping patients and want to be part of a supportive, community-focused dental practice, we’d love to hear from you.Please send your resume to cindy@premierdentalconsulting.coSkills:General PracticeBilingualEaglesoftSpanishCompensation:$23-$26/hour
Salary : $23 - $26
