What are the responsibilities and job description for the Front Desk Assistant position at Smiles of Frisco?
Front Desk Coordinator – Dental Office
Join Our Team as a Front Desk Coordinator!
Are you a customer service superstar with a passion for helping people? We’re looking for a friendly, organized, and proactive Front Desk Coordinator to join our dental practice and be the first smiling face our patients see when they walk through the door.
Key Responsibilities
- Greet patients warmly and assist with check-in and check-out procedures
- Schedule appointments and efficiently manage the office calendar
- Answer phone calls and respond to patient inquiries with professionalism and courtesy
- Verify insurance benefits, collect payments, and explain financial responsibilities
- Maintain accurate patient records and ensure HIPAA compliance
- Proactively request patient reviews and referrals to support practice growth
- Assist with administrative and front-office tasks to ensure smooth daily operations
Qualifications
- Previous experience in a customer service or administrative role (dental office experience preferred)
- Excellent communication and interpersonal skills
- Strong organizational skills with attention to detail
- Familiarity with dental software (Open Dental experience is a plus)
- Positive attitude, reliability, and willingness to learn
What We Offer
- Competitive salary with bonus opportunities
- Supportive and positive work environment
- Opportunities for professional growth and advancement
- The chance to make a meaningful difference in patients’ lives every day
If you’re a motivated team player who enjoys delivering exceptional patient experiences, we’d love to hear from you!
Apply today and help us create smiles that last a lifetime.
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Application Question(s):
- Have you worked in the Dental office before?
Experience:
- Dental office: 2 years (Required)
Ability to Relocate:
- Frisco, TX 75036: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27