What are the responsibilities and job description for the Dental Front Office Coordinator (Part-Time) position at SmileCrew Orthodontics?
SmileCrew Orthodontics is excited to bring a brand-new, start-up orthodontic practice to the Clarkston community. As we build this location from the ground up, we are focused on delivering an exceptional patient experience while creating a team culture centered on positive energy, collaboration, and growth.
We are looking for a high-energy Patient Care Coordinator (PCC) to be part of this exciting launch. This is a unique opportunity to help shape the patient experience and be a key part of building something special from day one.
Schedule:
Part-time, up to 28 hours per week
This role includes a mix of:
- Full clinic days on Thursdays (7:30 AM – 5:00 PM or until all duties are completed)
- Additional partial days based on clinic needs and schedule
What You’ll Do:
- Be the first and last impression for our patients and families
- Create a welcoming, upbeat environment that reflects our positive team culture
- Manage patient check-in and check-out efficiently and accurately
- Schedule appointments and help maintain a productive, well-flowing schedule
- Verify insurance and clearly communicate benefits to patients/parents
- Collect payments and review treatment plans as needed
- Handle high-volume calls, texts, and patient communication
- Support the clinical team and adapt as we grow and refine systems
What We’re Looking For:
- Positive, bubbly personality with a passion for patient experience
- Ability to multitask and stay organized in a fast-paced environment
- Strong communication and problem-solving skills
- Dental or orthodontic front office experience preferred (but not required)
- Team player mindset with excitement for a start-up environment
Why Join SmileCrew Orthodontics:
- Be part of building a new practice from the ground up
- Strong focus on team culture and positive energy
- Opportunity for growth as the practice expands
- A leadership team that values systems, support, and development
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid sick time
Application Question(s):
- Are you available to work Thursday 7:30 - 5:00pm/all duties completed? What other time Monday - Friday are you available to work?
- What is your desired hourly rate?
Work Location: In person
Salary : $16 - $18