What are the responsibilities and job description for the Front Desk Operator position at Smile Works PLLC?
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Job Post Summary
Position: Front Desk Operator
Date Posted: August 1, 2024
Pay: From $18.00 per hour
Job Type: Full-time
Work Location: In person
Date Posted: August 1, 2024
Pay: From $18.00 per hour
Job Type: Full-time
Work Location: In person
Job Description
SmileWorks Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.
As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.
At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.
What SmileWorks Offers
Competitive base pay- Performance-based bonus programs (role-specific)
- Growth and advancement opportunities
- Comprehensive benefits package, including:
- In-house dental program
- Paid time off (PTO)
- Holiday pay
- 401(k) with matching
- Direct deposit
- Employee discounts
Health insurance
Key Responsibilities
Serve as the welcoming first point of contact for patients and families- Deliver exceptional customer service in person and over the phone
- Support efficient front-office operations to meet performance goals
- Demonstrate strong teamwork and leadership skills
- Accurately implement and follow office policies, procedures, and directives
- Assist in maintaining a smooth, organized, and patient-centered office flow
Qualifications & Requirements
Proven track record of excellent customer service- Minimum of 2 years of experience in a fast-paced dental office (preferred)
Experience in group dental, orthodontic, or pediatric practices preferred - Knowledge of dental insurance plans and verification processes
- Strong communication, organization, and multitasking skills
Schedule
8-hour shifts- Monday through Friday
Salary : $18