What are the responsibilities and job description for the Server position at Smile LLC dba Basil Ginger?
Overview
Join our dynamic team as a Server and become a vital part of delivering exceptional dining experiences! In this energetic role, you will be the face of our restaurant, providing attentive service that delights guests and keeps them coming back. Your enthusiasm, culinary knowledge, and customer service skills will help create memorable moments for every guest. Whether you’re guiding diners through menu selections or ensuring food safety standards are met, your contribution will elevate our hospitality environment to new heights.
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their dining experience
- Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS, ensuring timely delivery
- Upsell menu items and specials to enhance guest satisfaction and increase sales opportunities
- Maintain cleanliness and sanitation standards in food handling, serving areas, and dining spaces in compliance with food safety regulations
- Assist with food preparation, bussing tables, and supporting kitchen staff during busy periods to ensure smooth operations
- Manage guest relations by addressing inquiries, resolving issues promptly, and ensuring a positive experience from start to finish
- Use reservation platforms like OpenTable to manage bookings efficiently and optimize seating arrangements
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or nightclub settings
- Strong knowledge of POS systems including Aloha POS and Micros POS; familiarity with OpenTable is a plus
- Excellent customer service skills with a friendly, energetic demeanor
- Ability to handle cash transactions accurately and perform basic math calculations swiftly
- Knowledge of food safety protocols, sanitation practices, and proper food handling procedures
- Culinary experience or kitchen background is advantageous for understanding food preparation processes
- Effective time management skills to prioritize tasks during high-volume shifts while maintaining quality service
Join us if you’re passionate about hospitality, eager to develop your skills in a lively environment, and committed to creating unforgettable guest experiences!
Job Types: Full-time, Part-time
Pay: $25.00 - $45.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $25 - $45