What are the responsibilities and job description for the Full Time Patient Experience Coordinator (Front Office) position at Smile & Co.?
HIRING: Patient Experience Coordinator (Front Office) Smile & Co. — Folsom, CA
We built this place around a simple idea: dentistry can feel different. No white coats. No judgment. Just exceptional care wrapped in a warm, intentional experience — more wine bar than waiting room.
We’re looking for a Patient Experience Coordinator who: Genuinely loves people (and knows how to make them feel seen) Understands that the front desk sets the tone for everything Communicates with warmth, confidence, and attention to detail Thrives in a fast-paced environment while staying calm and collected Wants to be part of a team that shows up for each other Is ready to grow inside a practice that’s always evolving
This role is more than answering phones and checking patients in — you’re creating first impressions, building trust, and helping every patient feel taken care of from the moment they walk in.
We take care of our team the way we take care of our patients — with intention.
If you’ve been waiting for a place that actually lives its values, this might be it.
We can’t wait to meet you!
We built this place around a simple idea: dentistry can feel different. No white coats. No judgment. Just exceptional care wrapped in a warm, intentional experience — more wine bar than waiting room.
We’re looking for a Patient Experience Coordinator who: Genuinely loves people (and knows how to make them feel seen) Understands that the front desk sets the tone for everything Communicates with warmth, confidence, and attention to detail Thrives in a fast-paced environment while staying calm and collected Wants to be part of a team that shows up for each other Is ready to grow inside a practice that’s always evolving
This role is more than answering phones and checking patients in — you’re creating first impressions, building trust, and helping every patient feel taken care of from the moment they walk in.
We take care of our team the way we take care of our patients — with intention.
If you’ve been waiting for a place that actually lives its values, this might be it.
We can’t wait to meet you!