Dental Patient Coordinator/Front Desk Specialist

Job Summary
We are seeking a dynamic and detail-oriented Dental Patient Coordinator / Front Desk Specialist to join our vibrant dental practice. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming experience while efficiently managing appointment scheduling, insurance verification, and medical record maintenance. Your expertise in dental administrative support will help streamline office operations, enhance patient satisfaction, and uphold the highest standards of health information management. If you thrive in a fast-paced environment and possess excellent communication skills, this is your opportunity to make a meaningful impact in patient care!

Duties

• Greet patients warmly and provide exceptional customer service at the front desk, managing multi-line phone systems with professionalism and courtesy.
• Schedule appointments accurately using dental office management software Eaglesoft, coordinating with clinical staff to optimize daily patient flow.
• Verify insurance coverage and benefits, ensuring proper documentation review for billing purposes.
• Collect patient information, update health records.
• Treatment planning
• Manage medical records filing, scanning, and data entry tasks efficiently.
• Support clinic operations by handling intake procedures, insurance verification, appointment reminders, and patient inquiries with excellent phone etiquette.

Requirements

• Proven experience in the dental field. (front desk or assisting)
• Strong knowledge of dental terminology, and health information management practices.
• Familiarity with Eaglesoft, or similar platforms.
• Excellent communication skills with a friendly demeanor; bilingual abilities a plus to serve diverse patient populations.
• Ability to handle sensitive information discreetly while adhering to HIPAA guidelines and other healthcare regulations.
• Strong organizational skills with the ability to multitask efficiently in a fast-paced dental clinic setting.
• Previous experience with insurance verification processes is highly desirable. Join our team where your skills will directly contribute to providing outstanding patient care! We value energetic professionals dedicated to fostering a positive environment while supporting our mission of delivering exceptional dental services through efficient office management and compassionate service.

Pay: $23.00 - $25.00 per hour

Benefits:

• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person

Salary : $23 - $25